Summary
Overview
Work History
Education
Skills
Awards & Acknowledgement
Timeline
Generic

DEANNA BATES

Administrative Assistant
Anchorage,AK

Summary

Dedicated professional with computer applications and connectivity experience. Ability to follow directions thoroughly, maintain productive relationships, with the ability to offer staff support. Responsible, punctual, and able to work in groups and with little to no supervision.

Overview

9
9
years of professional experience
1
1
year of post-secondary education

Work History

Administrative Assistant

Anchorage School District, Inlet View Elementary
04.2017 - Current
  • Provide excellent interpersonal and working relationships, with the community, students, and staff
  • Follow the direction of the principal
  • Assist parents, staff, and substitutes with computer login, and connectivity on Macs, Windows, and Chromebooks
  • Assist community, staff, and students with printer connectivity and configuration
  • Assist guests and staff with application software questions
  • Input maintenance and service desk tickets for staff

Key Achievements

  • Trained secretarial and certificated staff on various MacOS and network applications
  • Extensive experience in managing daily tasks and operations of busy workplace

Administrative Clerk

Anchorage City Limits Lofts
11.2015 - 03.2017
  • Created and maintained successful relationships in both team and self-directed settings
  • Designed an efficient database with tenant occupancy, enrollment, and registration
  • Maintained spreadsheets of current and potential clients
  • Scanned, filed, and organized residents' records
  • Enforced and adhered to community rules and regulations toward staff and guests in a professional manner

Key Achievements

  • Recognized by peers for technical troubleshooting skills
  • Directed and supported staff of a high-occupancy downtown hotel

Service Coordinator

D.D. Construction Company
10.2013 - 08.2015
  • Managed successful relationships with subcontractors
  • Followed company policies and procedures
  • Collected and recorded proper paperwork for new vendors and subcontractors
  • Responsible for all communication, scheduling, and documenting of individual projects
  • Updated and maintained project schedules as per customer requirements through the company database system

Key Achievements

  • Coordinated and managed critical projects in support of contractors in a multi-state region
  • Quickly learned and mastered company computer systems and languages

Education

IT Professional Certificate - Essentials - Information Technology

Eastern Gateway Community College
Steubenville, OH
01.2022 - Current

B.A. - International Studies

University of Michigan

Associate - Science

Henry Ford Community College

Skills

Mac & Windows OS, IT Help Desk Ticketing, Printer Support (Lexmark, Konica)undefined

Awards & Acknowledgement

2022 Received union scholarship to an accredited college

2022 Received 5 years of service certificate with the Anchorage School District

2021 Volunteered as a union representative within Anchorage District

2011 Volunteered as English as a Second (ESL) tutor and at a delinquent girls shelter, and at the Red Cross 

Timeline

IT Professional Certificate - Essentials - Information Technology

Eastern Gateway Community College
01.2022 - Current

Administrative Assistant

Anchorage School District, Inlet View Elementary
04.2017 - Current

Administrative Clerk

Anchorage City Limits Lofts
11.2015 - 03.2017

Service Coordinator

D.D. Construction Company
10.2013 - 08.2015

B.A. - International Studies

University of Michigan

Associate - Science

Henry Ford Community College
DEANNA BATESAdministrative Assistant