Deanna Beith
Administrative Assistant with Thirty Years of Experience in Management and Customer Service
South Lake Tahoe,CA
Summary
Multi-talented and collaborative Administrative Manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering more than 30 years of Management experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Manager
Potts Plumbing & Heating
South Lake Tahoe, CA
10.2018 - Current
- Identified and solved problems to enhance management and business direction.
- Identified and solved the business accounting system, using Quickbooks that now provide the financial reporting of the business accurately, as required by GAAP
- Maintain the customer and business invoices, job bids, scheduling followup service care and maintenance sending reminders
- Collect, record, and deposit customer payments to the business
- Managed purchase requisitions and approvals for all department equipment and supplies.
- Automated office operations to optimize accounts payable and receivable, customer correspondence and data communications.
- Book customer service job appointments, when the customer calls
- Maintain and provide the business bookkeeping needs, and prepare financial statements and forward them to a tax preparer
Office Administrator
Carville Apartments
Reno, NV
02.2008 - 06.2009
- Interacted professionally with residents and inside personnel, answering questions, prepared maintance orders, and responding to phone and email inquiries.
- Prepared and Maintained Resident files, in accordance to HUD requirements
- Reviewed resident documents and obtained additional information to complete accurate paperwork and avoid delays.
- Prepared and updated resident files once a year in accordance to HUD requirements
- Collected and recorded rent
Assistant Controller
The Little Nugget
Reno, NV
04.2005 - 02.2009
- I was hired as a Cage Cashier and I was promoted to Assistant Controller
- Supervised the weekly slot drop, customer service included paying out jackpot winnings, sold customers change, cashed checks
- Collected money sent through the Cashiers Cage for deposit
- Supervised and coordinated assigned audits ensuring accuracy and timely completion.
- Managed Human Resource needs, processed and hired new employees, guided newly hired and current employees with updated Gaming and OSHA procedures, provided new employees with the company polices
- Audited weekly employee time cards, processed weekly payroll, and maintained and audited payroll reports, weekly, quarterly and yearly following the payroll tax requirements and guidelines by the IRS
- Mailed employees tax reporting forms for tax filings requirements
- Prepared quarterly reports and submitted quarterly payroll taxes
- Audited daily business activities by department and recorded the data
- Processed customer winnings that are required for jackpot payouts over 1,200 slot winnings or 1,500 for keno winnings perp year end data reports and mailed W2G forms with recorded customer information
Education
Associate of Arts - Business Finance/ Accounting/ Addiction Studies
Lake Tahoe Community College
South Lake Tahoe, CA06.2024
Associate of Arts - Business Administration/ Accounting
Reno Business Co;;ege
Reno, NV09.1989
High School Diploma -
Sparks High School
Sparks, NV06.1986
Skills
- Project Management
- Strategic Planning
- Quality Standards
- Developing Policies and Procedures
- Staff Management
- Scheduling and Calendar Management
- Quickbooks
- Data Management
- Business Administration
- Payroll and Auditing
- Recordkeeping and Reporting
- Organization and Multitasking
- Accounting Procedures
- Hiring and Training
- Verbal and Written Communication
- Database Administration
- Administrative Support
- Office Management
- Critical Thinking
- Scheduling employee
- Invoicing and Billing
- Bank deposits
- HR Support
- Account Reconciliation
Accomplishments
- Recognized as Employee of the month for outstanding performance and team contributions.
- Consistently maintained high customer satisfaction ratings.
- Promoted from Clerk to Assistant Manager, in less than 12-months.
Certification
- Certified Bookkeeper
- Food Safety and Handling
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteImportant To Me
Work-life balancePersonal development programsCareer advancementHealthcare benefitsTimeline
Administrative Manager
Potts Plumbing & Heating
10.2018 - Current
Office Administrator
Carville Apartments
02.2008 - 06.2009
Assistant Controller
The Little Nugget
04.2005 - 02.2009
Associate of Arts - Business Finance/ Accounting/ Addiction Studies
Lake Tahoe Community College
Associate of Arts - Business Administration/ Accounting
Reno Business Co;;ege
High School Diploma -
Sparks High School
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