Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Deanna Billings

Tarpley,Texas

Summary

Actively seeking a challenging and responsible position which will utilize my acquired skills, abilities, and knowledge with a company offering career advancement. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

13
13
years of professional experience

Work History

Deputy Tax Clerk

Bandera County Tax Assessor Office
10.2022 - 05.2024
  • Assist the public with motor vehicle inquiries
  • Assist the public with property tax inquiries
  • Obtains all required information to process motor vehicle transactions
  • Receive payments for vehicle transactions, property taxes and boat and motor
  • Establish payment arrangements for delinquent tax accounts
  • Research payment histories
  • Balances and reconciles daily transactions to funds received including scanning of checks to deposit
  • Communication with the public in person, by mail and telephone to assist as needed
  • Set up and monitored payment plans and processed payments.
  • Collected taxes, monitored payment plans and imposed deadlines on delinquent taxpayers.
  • Conducted research to resolve customer issues related to taxation matters.
  • Performed data entry into computer systems to update account information.
  • Provided assistance during peak periods when needed.
  • Resolved taxpayer inquiries regarding their accounts and payments.
  • Performed other duties as assigned by management team.

Appraiser III

Kerr Central Appraisal District
01.2022 - 10.2022
  • Accepts and review Exemption Applications to be applied to property
  • Provides assistant (verbal and written), works efficiently and effectively with taxpayers, real estate agents, tax agents, fee appraisers and fellow employees
  • Uses ownership maps and aerial photos to locate and identify property
  • Knows and fully utilizes the appraisal and common computer software PACS, Pictmoetry, Cama, and Google Earth
  • Performs data entry of information relating to all property and assist in maintaining automated records of properties
  • Values property using generally accepted appraisal techniques for mass appraisal
  • Provides assistance with public relations in regard to appraisal district and its functions
  • Represents the District at informal and formal hearings during ARB hearings
  • Responsible for entering correct state and land codes to property accounts
  • Conducted field inspections of residential and commercial properties to assess condition, quality, and value.
  • Reviewed property records and performed research to determine ownership of properties.
  • Provided accurate valuations by assessing current condition, history and unique features.
  • Entered property data into computer system and checked values against similar properties.
  • Performed additional duties as required by supervisor or client needs.
  • Utilized computer software programs such as Excel, Word, Access, Outlook, when creating reports or analyzing data.
  • Assessed land use regulations that may impact a property's valuation.
  • Analyzed data related to comparable sales in the area to establish accurate market values for properties.

Texas Works Advisor

Health and Human Services
03.2018 - 03.2019
  • Interviewed applicants for SNAP benefits in person or phone
  • Evaluated data from various electronic and other sources to determine eligibility for assistance
  • Processed work in accordance and approval of peers with state and federal regulations in a timely manner
  • Helped with any other verification needed for assistance
  • Performed any other job duties assigned

Residential / Ag Appraiser Class II # 74721

Central Appraisal District Bandera County
02.2015 - 04.2018
  • Provides assistant (verbal and written), works efficiently and effectively with taxpayers, real estate agents, tax agents, fee appraisers and fellow employees
  • Uses ownership maps and aerial photos to locate and identify property
  • Knows and fully utilizes the appraisal and common computer software PACS, Pictmoetry, Cama, and Google Earth
  • Performs data entry of information relating to all property and assist in maintaining automated records of properties
  • Values property using generally accepted appraisal techniques for mass appraisal
  • Provides assistance with public relations in regards to appraisal district and its functions
  • Represents the District at informal and formal hearings during ARB hearings
  • Responsible for entering correct state and land codes to property accounts
  • Calculating correct soil types for agricultural use
  • Ensured all work was compliant with Uniform Standards of Professional Appraisal Practice guidelines.
  • Conducted field inspections of residential and commercial properties to assess condition, quality, and value.
  • Attended conferences and seminars on current topics related to the appraisal industry.
  • Utilized computer software programs such as Excel, Word, Access, Outlook, when creating reports or analyzing data.
  • Created spreadsheets outlining key features of each inspected property such as square footage and number of bedrooms and bathrooms.
  • Maintained contact with clients throughout the appraisal process to keep them informed of progress.
  • Provided exceptional customer service by addressing inquiries promptly and professionally.
  • Performed additional duties as required by supervisor or client needs.
  • Assessed land use regulations that may impact a property's valuation.
  • Traveled to field locations in order to evaluate property.

RDA

Hill Country Dental Associates
05.2013 - 02.2015
  • Assist with Dentist during Endodontic Treatments, Crown and Bridge Treatment, Surgical and Simple Extractions, IV Sedation
  • New patient exams
  • FMX/CEX photos of patients
  • Discuss treatment and financial options plans with patients
  • Schedule needed appointments
  • CPR certified
  • Knowledge of Dentrix and Eaglesoft Software

Administrative Assistant IV

Texas Animal Health Commission
Rockdale, Texas
12.2010 - 05.2013
  • Entered work measures (timesheets) for 8 Livestock Inspectors
  • Reconciled Petty Cash
  • Answered 5 line phone system
  • Reconciled CWD herd inventories
  • Entry of Fowl Registration Applications and Issuance of License
  • Directed incoming mail
  • Assisted with Emergency Management
  • Greeted visitors and provided general information about the company.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Coordinated mailings including sorting mail, preparing packages for shipping via courier service or postal service.
  • Created travel arrangements and distributed travel details to appropriate personnel.
  • Facilitated communication between different departments within the organization.
  • Managed office supplies inventory and placed orders when necessary.
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.

Education

High School -

Rockdale High School
Rockdale, Texas
01.1993

Skills

  • Payment processing
  • Data entry
  • Customer service
  • Tax compliance
  • Property valuation
  • Public relations
  • Record keeping
  • Financial reporting
  • Problem solving
  • Attention to detail
  • Communication skills
  • Time management
  • Budget monitoring
  • Document preparation
  • Property assessment
  • Tax exemptions
  • Payment collection
  • Professionalism
  • Account reconciliation
  • Office administration
  • Microsoft Office

References

  • Kathy Leifst (830) 285-7984
  • Mary Lou Laughlin (512) 639-2072
  • Debbie Clark (830) 328-1433

Timeline

Deputy Tax Clerk

Bandera County Tax Assessor Office
10.2022 - 05.2024

Appraiser III

Kerr Central Appraisal District
01.2022 - 10.2022

Texas Works Advisor

Health and Human Services
03.2018 - 03.2019

Residential / Ag Appraiser Class II # 74721

Central Appraisal District Bandera County
02.2015 - 04.2018

RDA

Hill Country Dental Associates
05.2013 - 02.2015

Administrative Assistant IV

Texas Animal Health Commission
12.2010 - 05.2013

High School -

Rockdale High School

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Deanna Billings