Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deanna Blum

Temple,TX

Summary

Experienced professional focused on meeting or exceeding objectives seeking Payroll Specialist position. Offers advanced training and knowledge of industry best practices. Recognized for leadership, planning abilities and clear, direct communication style.

Overview

9
9
years of professional experience

Work History

Corporate Payroll Specialist

McLane Company
Temple, Texas
01.2019 - Current
  • Ensured payroll is processed correctly for my assigned divisions.
  • Verifying all payroll interfaces are balanced for each payroll cycle.
  • Produced off-cycle checks as required.
  • Provided documentation and training for my assigned division accounting payroll clerks and driver payroll clerks as needed.
  • Balanced and validated payroll for each assigned divisions for each payroll cycle including; all payroll interface files, data validation queries, and data validation reports.
  • Provided level-1 system troubleshooting for divisions questioning PeopleSoft operations
  • Worked with PeopleSoft Payroll, PeopleSoft Time & Labor, PeopleSoft Query, and Excel.
  • Served as the backup payroll clerk as needed.


Commercial Billing Specialist

Farmers Insurance Company
Austin, TX
01.2017 - 01.2019
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Responded to customer concerns and questions on daily basis.
  • Handled account payments and provided information regarding outstanding balances.
  • Processed payment via telephone and in person with focus on accuracy and efficiency.

Order Support Specialist

Volt Workforce Solutions/Apple
Austin, Texas
11.2015 - 01.2017


  • Processed and handled customer complaints, answering questions and providing alternative solutions.
  • Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
  • Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
  • Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Offered friendly and efficient service to customers, handled challenging situations with ease.
  • Developed and maintained courteous and effective working relationships.

Education

High School Diploma -

Tanalian School
Port Alsworth, AK
05.2005

Skills

  • Logical and Reasonable
  • Employee File Maintenance
  • Data Compiling and Verification
  • Pay Adjustments
  • Wages and Deduction Calculation
  • Typing and 10-Key Entry
  • Multi-State Payrolls
  • Problem Detection
  • Time Tracking and Review
  • Vacation and Sick Leave Tracking
  • Payroll Policies and Procedures
  • Critical Thinking
  • Payroll Software Proficiency
  • Microsoft Applications
  • Payroll Administration
  • Active Listening
  • Payroll Verification
  • Production Payroll Processing
  • Oracle PeopleSoft
  • Judgment and Decision-Making

Timeline

Corporate Payroll Specialist

McLane Company
01.2019 - Current

Commercial Billing Specialist

Farmers Insurance Company
01.2017 - 01.2019

Order Support Specialist

Volt Workforce Solutions/Apple
11.2015 - 01.2017

High School Diploma -

Tanalian School

Similar Profiles

CREATE PROFILE
Deanna Blum