Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Prepared and mailed invoices to customers, processed payments, and documented account updates.
Followed up overdue payments from clients.
Tracked financial progress by creating quarterly and yearly balance sheets.
Reconciled accounts, managed audits and updated financial records with remarkable accuracy.
Handled day-to-day accounting processes to drive financial accuracy.
Resolved customer billing inquiries and discrepancies promptly and effectively, maintaining positive relationships with clients.
Reconciled accounts receivable ledger to verify payments and resolve variances.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Handled confidential and sensitive information with discretion and tact.
Utilized Microsoft Excel and QuickBooks software to manage invoices and payments.
Generated monthly accounts receivable reports for management review.
Monitored accounts to verify compliance with payment terms and schedules.
Assisted with creation and maintenance of filing systems, both electronic and physical, ensuring easy access and retrieval of documents.
Coordinated and organized office events, conferences, workshops, and team-building activities.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other office productivity tools.
Excellent verbal and written communication skills, with strong attention to detail and grammar.
Strong organizational and time management abilities, with capacity to prioritize tasks and meet deadlines.
Exceptional multitasking skills, capable of managing multiple projects and responsibilities simultaneously.
Customer service-oriented mindset, with ability to handle inquiries and resolve issues in professional manner.
Strong problem-solving skills and ability to work both independently and collaboratively.
Managed office supplies inventory, placed orders, and liaised with vendors to ensure availability of necessary resources.
Excellent communication and interpersonal skills, with ability to effectively interact with customers, colleagues, and stakeholders.
Managed over 200 financial institutions (bank and credit union) accounts.
Child Care Licensing Social Worker
State Of Texas
02.2013 - 02.2020
Conducted thorough inspections of child care facilities to assess compliance with Texas licensing regulations, including safety measures, health standards, and educational requirements.
Reviewed and processed applications for child care facility licenses, ensuring all necessary documentation and background checks were completed accurately and efficiently.
Collaborated with child care providers to provide guidance, support, and resources regarding licensing requirements, safety protocols, and best practices in child care.
Monitored over 100 licensed child care facilities through routine inspections, responding to complaints or incidents promptly and taking appropriate enforcement actions as necessary.
Investigated allegations of non-compliance with licensing regulations or child endangerment, conducting interviews, gathering evidence, and documenting findings.
Provided training and educational sessions to child care providers on topics such as child development, safety regulations, and quality care practices.
Established and maintained effective working relationships with various stakeholders, including law enforcement, health departments, and educational institutions, to ensure comprehensive child welfare services.
Maintained accurate records, documentation, and reports related to licensing applications, inspections, investigations, and compliance monitoring.
In-depth knowledge of child care regulations, licensing standards, and best practices.
Strong interpersonal and communication skills, with ability to build rapport and effectively collaborate with child care providers, colleagues, and external agencies.
Detail-oriented and organized, capable of conducting thorough inspections, investigations, and maintaining accurate records.
Ability to make sound judgments and decisions to ensure safety and well-being of children in licensed facilities.