Deanna Broady
Killeen,TX
Summary
Adaptable Process Technician bringing almost 5 years of experience in the semi-conductor industry. Known for commitment to increasing production and employee efficiency while reducing downtime in a manufacturing environment. Quick learning with excellent communication and leadership skills. Accustomed to working independently under minimal work direction and closely with peers.
Overview
7
7
years of professional experience
Work History
Process Technician II
Toppan Photomasks Inc
Round Rock, Texas
05.2017 - 02.2022
- Checked quality of outgoing photomasks prior to shipping.
- Analyzed data from previous departments for errors.
- Identified discrepancies between customer specifications and product.
- Performed visual bright light and tool inspection of possible defects on photomasks.
- Star Parking – Feb 2021
Customer Service Senior Agent
Blackboard Student Services
Killeen, Texas
07.2014 - 12.2016
- Resolved escalated/Supervisor level issues when standard processes were not effective.
- Resolved customer service and computer technical issues using company processes and provided updates to customers.
- Confirmed status of orders and back-ordered products to coordinate efficient shipments.
- President’s Club, 97% stats overall – Oct 2016
Inventory Associate
WIS International
Killeen, Texas
10.2014 - 01.2015
- Maintained above 95% CPH to prove performance.
- Quickly executed inventory count at assigned job sites.
- Used hand-held device and math skills to record inventory levels to help address inaccuracies.
Education
Completing Certification - Front End Development
SheCodes
Online Workshop07.2022
Completed Coursework - Pre-Veterinary Medicine
West Texas A&M University
Canyon, TXHigh School Diploma -
Killeen High School
06.2011
Skills
- Problem Anticipation and Resolution
- Product Inspection
- Multitasking and Prioritization
- Efficient and Detail-Oriented
- Verbal and Written Communication
- Attention to Detail
- Reliability and Integrity Improvement
- Teamwork and Coordination
- Employee Training
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
"The flower that blooms in adversity is the most rare and beautiful of all."
Emperor, Mulan
Timeline
Process Technician II
Toppan Photomasks Inc
05.2017 - 02.2022
Inventory Associate
WIS International
10.2014 - 01.2015
Customer Service Senior Agent
Blackboard Student Services
07.2014 - 12.2016
Completing Certification - Front End Development
SheCodes
Completed Coursework - Pre-Veterinary Medicine
West Texas A&M University
High School Diploma -
Killeen High School
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