Dynamic Community Service Officer with the City of Douglas, skilled in code enforcement and complaint resolution. Proven ability to engage the community through effective communication and Spanish translation. Experienced in training and mentoring, with a strong focus on public safety and problem-solving. Committed to enhancing community well-being through proactive measures.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Community Service Officer
City of Douglas - Douglas Police Department
Douglas
03.2023 - Current
Enforces and conducts inspections for animal control ordinances, property maintenance, nuisance abatement ordinances, parking violations, and code enforcement. Appears in court to testify for citations issued.
Answer calls involving citizen complaints regarding violations and concerns. Performs Spanish translation for the community.
Performs VIN inspections for the community, vacation house checks, and extra patrols.
Records information daily on a variety of forms including log reports, time records, pick up logs, complaint forms, ticket records, and monthly reports.
Conducts assigned traffic control duties for special events, incidents; assist with crime scene investigations as directed by patrol supervisor; conducts traffic accident investigations that do not require law enforcement action; maintains and places speed trailer for traffic enforcement as assigned.
Handles found property complaints, enters and logs found property, and picks up pawn slips.
Interprets codes and ordinances related to property maintenance and nuisance abatements; confers with public and advised them with regard to possible violations, educate them on how to fix the issue, and takes appropriate enforcement action as necessary.
Performs all animal trapping for the city, relocation of particular animals, disposing of dead or dispatched animals.
Cosmetologist
Self Employed Web
Conneaut Lake
04.2000 - Current
Attended continuing education classes to stay up-to-date with trends in the industry.
Worked for other salons, owned my own 5 chair salon 2010-2012, and had a salon out of my home from 2012-2021. I still do hair as a hobby.
Performed all duties of payroll, secretary, and stylist.
Frequently offered my services free of charge to help people that were less fortunate.
Trained many new stylists in all aspects of working in and running a salon/business.
ELL Paraprofessional
CCSD#1
Douglas
08.2021 - 03.2023
Utilized various forms of communication such as speaking, writing, listening comprehension, reading comprehension, while teaching English language skills.
Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
Attended in-services, workshops and seminars.
Held study groups and tutoring after school for students.
Education
Cosmetologist - Cosmetology
Penn State Cosmetology Academy
Hermitage, PA
04-2000
High School Diploma -
Conneaut Lake High School
Conneaut Lake, PA
06-1999
Skills
Code enforcement
Animal control
Traffic management
Report writing
Complaint resolution
Spanish translation
Community engagement
Public safety
Conflict resolution
Team collaboration
Training and mentoring
Problem solving
Communication skills
Court report documentation
Task prioritization
Self motivation
Excellent communication
Record keeping
Self-defense techniques
Accomplishments
Employee of the year with DPD 2023
People doing good things award with the City of Douglas2024
Certification
CPR certified
first aid
EMR course
Stop the bleed
Taser training
Dale Carnegie public speaking course
Affiliations
I enjoy spending time with my husband, our kids, friends, and co-workers.
We will be first time grandparents in November.
We enjoy frequently hosting cookouts for everyone.
We enjoy camping, hiking, lake outings, traveling, and discovering new places.
We enjoy traveling back to Pennsylvania to see family and friends.