Deanna Camacho
THOUSAND OAKS,CA
Summary
Proven safety and customer service expert with a track record of enhancing student safety and improving service delivery at Blue Cross Of California. Demonstrated vigilance and exceptional patience led to significant improvements in pedestrian safety and customer satisfaction. Skilled in CPR and First Aid, showcasing a commitment to emergency preparedness and local area knowledge.
Overview
27
27
years of professional experience
Work History
School Crossing Guard
City Of Thousand Oaks
02.2024 - Current
- Contributed to a positive atmosphere around the school campus by greeting students and parents with enthusiasm each day.
- Improved student safety by diligently monitoring crosswalks and directing traffic during school arrival and dismissal times.
- Collaborated with school administrators to identify potential safety hazards and develop strategies for addressing them.
- Assisted in emergency situations, providing first aid when necessary and contacting emergency services as needed.
Campus Safety Assistant
Conejo Valley Unified School District
09.2017 - 06.2023
- Collaborated with other Campus Safety Assistants for comprehensive coverage of all areas during shifts.
- Exercised good judgment and exhibited integrity and resourcefulness.
- Obtained CPR, First Aid and certifications in preparation for on-campus emergencies.
- Obtained CPR, First Aid and [Type] certifications in preparation for on-campus emergencies.
Customer Service Representative
Blue Cross Of California
03.1997 - 08.2004
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Maintained up-to-date knowledge of product and service changes.
- Educated customers about billing, payment processing and support policies and procedures.
- Sought ways to improve processes and services provided.
Education
No Degree - Computer Office Skills
United School Of America
Anaheim, CA02.2014
High School Diploma -
Palmdale High School
Palmdale, CA06.1992
Skills
- Patience and Tolerance
- Pedestrian safety
- Vigilance and Alertness
- Local Area Knowledge
Timeline
School Crossing Guard
City Of Thousand Oaks
02.2024 - Current
Campus Safety Assistant
Conejo Valley Unified School District
09.2017 - 06.2023
Customer Service Representative
Blue Cross Of California
03.1997 - 08.2004
No Degree - Computer Office Skills
United School Of America
High School Diploma -
Palmdale High School
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