Detail-oriented professional skilled in appointment scheduling, client check-ins, and payment processing. Proven track record of enhancing customer experiences and optimizing front desk operations for increased efficiency.
Overview
6
6
years of professional experience
Work History
Front Desk Manager
Wickiser Rehab & Wellness
Anderson , SC
10.2025 - Current
Efficiently managed appointment scheduling for therapists and clients.
Processed client check-ins and payments with accuracy and timeliness.
Handled phone inquiries, delivering information on available services.
Supported patient intake by collecting essential documentation.
Managed reservations through call handling, email responses, and accommodation bookings.
Front Desk Receptionist
Epps and Epps Law Firm
Anderson , sc
04.2025 - 10.2025
Greeted clients and visitors warmly to create positive first impressions.
Managed multi-line phone system for incoming calls and inquiries efficiently.
Scheduled appointments and coordinated attorneys' calendars to optimize time management.
Maintained organized filing system for client documents and records, ensuring easy access.
Assisted with billing inquiries and processed payments to support financial operations.
Prepared meeting rooms with required materials for client consultations.
Provided ongoing administrative support to legal staff throughout daily operations.
Machine Operator/Assembler
Techinplas
Anderson, South Carolina
01.2025 - 04.2025
Operated machinery for assembly of plastic components in diverse products.
Inspected finished products to ensure quality and compliance with specifications.
Followed safety protocols to uphold a secure work environment.
Administrative Assistant
Anderson Housing Authority
Anderson , SC
11.2023 - 03.2024
Coordinated scheduling and logistics for meetings involving staff and board members.
Assisted in documentation preparation for housing applications and tenant communications.
Maintained organized filing systems for confidential resident records and reports.
Supported office operations through efficient data entry and document management tasks.
Assistant Teacher
Share Headstart
Anderson , sc
04.2022 - 11.2023
Implemented lesson plans tailored to diverse learning needs.
Maintained a positive classroom environment to support effective management.
Monitored student progress and delivered actionable feedback to educators.
Facilitated small group activities to boost student engagement.
Sales Associate
Cricket Wireless
Anderson, South Carolina
08.2019 - 06.2021
Facilitated product selection and addressed inquiries regarding merchandise features.
Maintained organized and clean sales floor to improve customer experience.
Collaborated with team for timely restocking of inventory items.
Enforced store policies and procedures to ensure a safe shopping environment.
Accurately processed customer transactions using point-of-sale systems.