Experienced human resources professional with a diverse background in various HR disciplines. Adept at improving employee relations and optimizing HR processes to drive organizational success. Skilled in managing recruitment, onboarding, and employee development programs to foster a positive and productive work environment. Currently pursuing SHRM-CP certification, expected to be completed by 2025.
Overview
7
7
years of professional experience
Work History
Human Resources Generalist
BrightStar Care of Stroudsburg and Allentown
04.2024 - Current
Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data-driven decisionmaking.
Provided guidance to managers and employees on talent management, payroll, FMLA and benefits.
Served as a liaison between employees and management, addressing concerns or questions to promote open communication and maintain trust.
Facilitated criminal background check process for new hires.
Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
Implemented and supervised orientation procedures for new hires.
Understood, interpreted and mediated human resources inquiries to support administration of human resources policies, procedures and programs.
Conducted career fairs, screened resumes and interviewed applicants to build candidate pipelines and enhance company culture.
Managed talent acquisition process, resulting in improved candidate quality and faster time-to-fill ratios.
Reduced employee turnover by creating a comprehensive onboarding program for new hires.
Assisted with writing job postings and job descriptions for boards.
Developed and implemented onboarding and orientation programs for new employees.
Human Resources Administrator
Easterseals Eastern PA
03.2023 - 04.2024
Facilitated new hire paperwork and enrollment into benefits programs
Collected employee time records to process weekly payroll or distribute checks
Prepared and monitored budget and expenses to verify spending compliance
Collaborated with department supervisors to develop hiring policies and procedures
Interpreted and explained human resources policies, procedures, laws, standards, and regulations
Maintained and updated human resources documents, such as organizational charts, employee handbooks, and directories and performance evaluation forms
Prepared and maintained employment records related to events, such as hiring, termination, leaves, transfers, and promotions, used human resources management system software
Conducted reference or background checks on job applicants
Administered employee benefit plans
Analyzed employment-related data and prepared required reports
Addressed employee relations issues, such as harassment allegations, work complaints, or other employee concerns
Reviewed time sheets, work charts, and wage computations to detect and reconcile payroll discrepancies
Resolved payroll discrepancies with employees and other departments
Executed post-processing audits to validate payroll accuracy and promptly make adjustments
Generated payroll reports for management on a regular basis
Verified attendance, hours worked and pay adjustments to post information in designated records
Processed and issued employee paychecks and statements of earnings and deductions
Trained employees on organizations' timekeeping systems
Updated HR database with new employee information, changes in benefits, and other details
Company Overview: Home Health Care & Nursing Services
Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments
Developed recruiting strategies to identify qualified candidates and build network
Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates
Followed up with notable applicants sourced via industry-specific pipelines, events and job fairs
Verified applicant references and employment details
Facilitated new employee orientations to foster positive team attitude
Operated and maintained applicant tracking and candidate management systems
Home Health Care & Nursing Services
Human Resources Assistant
XPO Logistics
10.2018 - 05.2021
Explained HR policies and procedures and answered employee questions
Versed in the coordination, planning, and implementation of various styles of recruitment events and job fairs
Coordinated mass hiring of Peak Season Contingent Workers resulting in 1,200 new hires within two-month time frame
Oversaw safety program management, compliance, and worker's compensation procedures
Communicated with Dept
Of Labor to provide accurate and detailed responses to Unemployment claims within deadline
Coordinated and facilitated employee onboarding, including orientation and training schedules for multiple sites as well as Peak Season mass hire events
Addressed all hourly staffing and recruiting needs, including job postings, interviews, and temp agency collaboration
Administered pre-employment background checks and facilitated drug screenings
Oversaw Data collection and analysis for Peak bonus payout Included excel databases featuring hours and production requirements
Documented and monitored payroll, scheduling, and labor hours in Kronos
Monitored employee relations and supported harmonious work culture through effective conflict resolution
Identified training requirements for existing employees and organized various training sessions, workshops, and other activities
Introduced new hires and conducted induction training sessions explaining HR policies, procedures, laws, rules, regulations, and standards
Assessed workforce requirements across each project and conducted recruitment drives and selection processes
Advised managers on employment matters such as sexual harassment and equal employment opportunity laws to keep to ensure workplace compliance
Stayed up to date on industry changes to keep the organization responsive to new legal standards
Ensured proper communication across hierarchy and with employees for timely re-dressal of employees' grievances, complaints, and harassment allegations, promoting harmonious work environment
Collaborated with both manager and employees to handle questions and resolve work-related issues
Organized employee engagement surveys analyzed results data and formulated plans to increase satisfaction
Executed multiple philanthropic events to foster positive community relations
Oversaw sites first Employee Engagement Program providing opportunities for collaborative ideas across all job descriptions
Managed successful training programs for both new hires and established employees
Contributed to implementing various initiatives across organization to generate maximum value addition towards performance improvement, employee retention, and employee welfare
Maintained and updated complete records for all personnel, including records management, attendance, absenteeism, performance, pay-slips, and timesheets
Effectively corresponded and guided hourly employees of diverse backgrounds
Human Resources Generalist
Alan Ritchey Inc.
01.2018 - 05.2021
Supported efforts of department managers in managing staffing budget for direct and indirect labor
Managed employee lifecycle processes by handling onboarding, employee performance, and discipline tasks
Designed and implemented human resources policies and procedures
Established and maintained contact with external recruitment sources
Maintained in-depth knowledge of labor laws and regulations
Communicated performance expectations in accordance with job descriptions for each position
Conducted investigations for employee complaints and concerns to determine resolutions
Participated in weekly staff meetings and met with management to review progress and status of various issues
Coordinated and led large-scale recruitment initiatives
Assessed staffing options and alternatives to support achievement of business goals during peak and seasonal periods
Supervised and coordinated work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations
Human Resources Assistant
Alan Ritchey Inc.
10.2017 - 05.2021
Attracted applicants by placing job advertisements and contacting recruiters
Partnered with hiring leaders to organize and schedule employee onboarding and orientation
Coordinated with outside staffing agencies to secure temporary employees based on departmental needs
Processed job applications and scheduled interviews, drug screenings and background record checks
Collected employee time records to process weekly payroll or distribute checks
Collaborated with department supervisors to develop hiring policies and procedures
Facilitated new hire paperwork and enrollment into benefits programs
Administrative Assistant
XPO Logistics
07.2017 - 10.2018
Matched clients to open positions based on skills and work requirements
Recognized client employment barriers and devised strategies to resolve
Maintained records of consumer employment activity such as potential and current employers
Conducted assessments, interviews and job trials with clients to develop person-centered plans for employment and support
Developed relationships with diverse businesses to develop competitive and permanent job opportunities
Conducted outreach activities to identify, screen and enroll participants into the program
Completed human resource operational requirements by scheduling and assigning employees., Supported front office staff by providing word processing of correspondence and reports
Scheduled meetings and assisted in making travel arrangements
Filed and retrieved documents, introducing more efficient filing system adopted by company
Gained valuable skills by learning how to create spreadsheets and use pivot tables
Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers
Worked on special projects, taking lead on important project initiatives
Partnered with Senior management to create a work environment embodying the 75 principle with a focus Quality and Environmental
Successfully facilitating securing the ISO9001 site certification guided by the Quality Manager
Assisted company in preparing proposals for new business, including editing and collating
Greeted visitors and escorted them to their destinations
Oversaw appointment scheduling and calendar maintenance for 20-member team
Troubleshot problems with office equipment and software to help staff stay productive and on-task
Organized conferences and special events, including setting up the catering and preparing all supporting materials
Utilized Microsoft Office to compose, prepare, and edit correspondence and department documents
Documented payments and expenses to keep financial records current
Supported Senior Management Team by handling day-to-day needs and special projects with good multitasking and research skills
General Education Teacher at Dionne Warwick School of Economics & EntrepreneurshipGeneral Education Teacher at Dionne Warwick School of Economics & Entrepreneurship