Deanna Carr
Sabattus,ME
Summary
Hardworking professional promoting attention to detail along with terrific telephone and email etiquette. Determined Administrator always willing to find appropriate solution to issues. Demonstrating positive attitude and ability to adapt to any situation.
Dedicated administrative professional with successful experience in fast-paced office settings. Expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities and meet goals.
Knowledgeable Teacher Assistant/ Childcare Provider with solid background in developing engaging lesson plans and fostering positive learning environment. Successfully guided students to achieve academic milestones through innovative teaching methods. Demonstrated proficiency in classroom management and curriculum development.
Overview
22
22
years of professional experience
Work History
Teacher's Assistant/ Childcare Preschool
Acadia Academy
10.2024 - Current
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Home Administrator
Hope Family Svc
04.2024 - 09.2024
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Lead PSR/Precertification Specialist
Community Clinical Services
02.2019 - 03.2024
- Streamlined precertification processes by implementing efficient tracking systems and prioritizing urgent cases.
- Reduced patient wait times for approval by diligently reviewing medical records and obtaining necessary documentation.
- Increased accuracy of submitted claims through meticulous attention to detail in verifying insurance eligibility and benefits.
- Ensured smooth communication between healthcare providers, patients, and insurance companies, resulting in timely approvals and positive experiences.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Trained and supervised team of customer service representatives in providing quality service to customers.
- Enhanced customer satisfaction by promptly resolving issues and addressing concerns.
Administrator
John F Murphy Homes Inc
12.2017 - 12.2019
- Established and updated work schedules to account for changing staff levels and expected workloads
- Employed proven problem-solving techniques to resolve issues quickly and effectively
- Assessed performance of different employees and motivated team members to enhance productivity
- Made decisions affecting daily operations such as overseeing purchasing and inventory management
- Managed weekly payroll for over 15 employees
- Adapted to workflow changes and implemented continuous process improvements to overcome obstacles
- Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies
- Evaluated employee job performance and motivated staff to improve productivity
- Oversaw daily purchased and managed all supply inventories
- Organized activities to reward employees and provide motivation and improve efficiency
Team Leader
Creative Work Systems
05.2014 - 10.2017
- Trained team on all aspects of operating procedures and company services
- Coached team members in Direct Support Professional techniques, providing feedback and encouragement toward reaching goals
- Established open and professional relationships with team members which helped resolve issues and conflicts quickly
- Directed training of new Direct Support Professionals members and mentored each to promote productivity, accuracy and friendly service
- Coordinated efforts of customer support staff
- Bi-weekly payroll
- Created weekly staff schedules
House Manager
Options Inc
02.2010 - 05.2014
- Maintained a positive living environment through interaction and communication that proved beneficial to both visitors and residents
- Managed all intake and discharge paperwork and procedures for residents
- Supervised residents preparing meals and handling chores and provided constructive feedback
- Assisted residents with daily hygiene and living tasks
- Evaluated patient care needs, prioritized treatment, and maintained patient flow
- Transported patients to and from different departments
- Established standards for selection, promotion and termination of staff
- Established staff schedules and assignments based on facility needs and equipment availability
- Provided on-call care at all times of day and night
- Communicated goals, plans and progress to parents or guardians
Patient Service Representative
Central Maine Medical Center
02.2007 - 08.2010
- Scheduled patient appointment and procedures with Centricity
- Accessed patient information through variety of office software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations
- Ran statements each month to review outstanding balances and identify accounts in need of collection processing
- Scheduled and confirmed patient appointments with patients and healthcare professionals
- Coordinated between patients and healthcare professionals to meet patient needs
- Referred patients to appropriate professionals and services
- Ran credit card batches and balanced deposits on a daily basis
- Greeted visitors and established purpose of visit to complete check-in procedure quickly
Owner/Operator
Sunshiny Preschool and Daycare-Owner
06.2003 - 01.2007
- Managed day-to-day business operations, including accounting, finance, HR, marketing and public relations
- Worked with parents and staff to improve student behavioral and learning issues with proactive approaches
- Maintained daily records of individual activities, behaviors, meals and naps
- Organized and led activities to promote physical, mental and social development
- Enhanced sensory abilities by giving children access to numerous textures and shapes
- Established indoor and outdoor safe play environments for toddler-age children
- Taught children foundational skills such as colors, shapes and letters
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning
Education
Medical Assisting
Andover College
Diploma - Academic
Edward Little High School
Skills
- Team player
- Office administration
- Documentation and reporting
- Staff management
- Scheduling
- Budgeting
- Direct patient care
- First aid/ CPR Certificate
- CRMA
- Meal planning and preparation
- Charting and clinical documentation
- Progress documentation
- Care plan assessment
- Mandated Reporter
- State regulations knowledge
- Infection control and aseptic procedures
- Certifications
- Medication administration
- Patient privacy and confidentiality
- Medical office administration
- Patient management
- Case management
- Medical records management
- Community integration
- Payroll processing
- Time sheet review
- Supervision and leadership
- Employee Supervision
Timeline
Teacher's Assistant/ Childcare Preschool
Acadia Academy
10.2024 - Current
Home Administrator
Hope Family Svc
04.2024 - 09.2024
Lead PSR/Precertification Specialist
Community Clinical Services
02.2019 - 03.2024
Administrator
John F Murphy Homes Inc
12.2017 - 12.2019
Team Leader
Creative Work Systems
05.2014 - 10.2017
House Manager
Options Inc
02.2010 - 05.2014
Patient Service Representative
Central Maine Medical Center
02.2007 - 08.2010
Owner/Operator
Sunshiny Preschool and Daycare-Owner
06.2003 - 01.2007
Diploma - Academic
Edward Little High School
Medical Assisting
Andover College
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