Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deanna Christopherson

Woodridge

Summary

Dynamic professional with a proven track record in customer service management and cash handling accuracy, notably at Let's Learn. Excelled in enhancing customer satisfaction and loyalty, while mentoring staff for optimal store operations. Skilled in creating engaging merchandise displays, increasing sales, and fostering a safe learning environment at KinderCare Learning Centers. Demonstrates exceptional problem-solving abilities and workplace safety knowledge.

Overview

2008
2008
years of professional experience

Work History

Key Holder

Let's Learn
  • Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
  • Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
  • Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Increased store sales by creating visually appealing merchandise displays and product placements.
  • Trained and supervised new employees to apply best practices in customer service and store operations.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

Cashier

Retail and Restaurant
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Assistant Teacher

KinderCare Learning Centers
01.2005 - 12.2007
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Supported student physical, mental, and social development using classroom games and activities.

Education

Associates Degree In Early Childhood Education - Child Development

Oakton Community College
Des Plaines, IL
06.2007

High School Diploma - General Education

Maine West High School
Des Plaines, IL
06.2004

Skills

  • Customer service
  • Cash handling
  • Cash handling accuracy
  • Training and mentoring
  • Store maintenance
  • Customer service management
  • Workplace safety

Timeline

Assistant Teacher

KinderCare Learning Centers
01.2005 - 12.2007

Key Holder

Let's Learn

Cashier

Retail and Restaurant

Associates Degree In Early Childhood Education - Child Development

Oakton Community College

High School Diploma - General Education

Maine West High School

Similar Profiles

CREATE PROFILE
Deanna Christopherson