Deanna Clay
Aulander,NC
Summary
Skilled Facilities Manager with background in overseeing building maintenance and inventory. Proven track record in improving operational efficiencies, reducing costs, and enhancing the workplace environment for optimal employee performance. Strong leadership skills complemented by ability to implement effective facility management strategies and solutions. Demonstrated success in project management, leading cross-functional teams to meet organizational objectives and maintain compliance with health and safety standards.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Facilities Manager
The Center of Veterinary Expertise (The CoVE)
Suffolk, VA
07.2022 - Current
- Promoted from Inventory and Equipment Manager to Facilities Manager due to demonstrated leadership, organizational skills, and successful team management
- Oversee hospital inventory, ensuring adequate stock levels for daily operations, ordering supplies, and managing the master inventory list
- Leads and supervises the hospital care attendants (HCAs), fostering a cohesive team and ensuring smooth daily operations
- Manage maintenance and repairs of hospital equipment, performing preventative maintenance, coordinating repairs, and troubleshooting when necessary
- Ensure the facility complies with health, safety, and regulatory standards, conducting regular inspections and addressing any deficiencies
- Manage the facility’s inventory budget, identifying cost-effective solutions while maintaining high standards of quality
- Coordinate with external vendors and service providers for maintenance contracts, equipment servicing, and facility-related needs
- Oversee space management within the facility, ensuring efficient layout, organization, and usage of available space
- Implement emergency preparedness plans, including evacuation procedures, safety protocols, and staff training on emergency response
- Train and support staff on proper equipment handling, safety procedures, and facility maintenance practices
- Manage the facility’s overall cleanliness and organization, ensuring all areas are sanitized and maintained to meet industry standards
- Prepare quarterly sales tax filings
- Invoice other clinics for inventory borrowed or used, tracking outstanding balances and ensuring timely payments for goods and services provided
- Maintain composure and patience when managing high-stress situations, effectively handling emergencies, urgent facility issues, and maintaining a calm environment for staff and clients
Office Manager/Veterinarian Assistant/Receptionist
The Cat Clinic of Chesapeake
Chesapeake, VA
09.2019 - 09.2021
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients
- Managed multi-line phone system efficiently
- Sanitized surgical tools and examination areas
- Monitored anesthesia while aiding during surgeries for the Veterinarian
- Advised owners on treatment/care for their cat
- Scheduled appointments
- Resolved client grievances
- Oversaw daily operations of office staff
- Ensured readiness of surgical instruments and spaces for upcoming operations
- Administered vaccines/treatment needed for the patient
- Balanced end of day payments/transactions
- Coordinated timely ordering and stocking of medical supplies
- Restrained cats for examination
- Conducted blood withdrawals and executed blood panel tests
- Maintained day to day clinic operations
- Ensured efficient client check-ins and check-outs
- Processed payments
- Maintained patient paperwork
- Opened/closed clinic
- Maintained patient records on the computer
- Performed boarding duties including sanitizing environments and managing cat care
HR/Payroll Clerk
Basnight Land And Lawn
Chesapeake, VA
07.2014 - 07.2018
- Biweekly Payroll for Basnight Land and Lawn & Tidewater Mulch (Affiliated Company) for 200+ employees
- Ensured accuracy and confidentiality in managing personnel documents.
- Organized and updated supply of new employee orientation packets, policy manuals, and benefits information materials.
- Process employment verifications
- Process employee advances and pay raises
- Print & issue paychecks / stubs
- Process Direct Deposits
- Process child support orders
- Process garnishments
- Processed/tracked employee loans
- Set up, issue, and manage company cell phones
- Process and issue annual W2’s
- Process quarterly tax forms/ payments
- Issue uniforms and maintain inventory
- Reconcile monthly health/ dental invoices
- Prepare and mail monthly invoices to costumers
- Send purchase orders to vendors
- Verified and submitted vendor invoices for payment
- Post payments to costumer accounts
- Process daily bank deposits
- Process checks to pay vendors
- Assist other coworkers as needed
- Assist receptionist as needed
- Maintain cleanliness of 3 offices
- Maintained companywide leave calendar
- Keep stock of office supplies and order replacements as needed
Education
Associate of Applied Science - General Studies
Tidewater Community College
Norfolk, VA01-2022
High School Diploma -
Deep Creek High School
Chesapeake, VA06-2014
Skills
- Leadership and supervision
- Emergency preparedness
- Budgeting and financial management
- Asset management
- Building maintenance
- Innovation and creativity
- Schedule management
- Schedule coordination
- Manage inventory
Certification
- Veterinary Inventory: Strategies for Efficiency and Financial Success Course (5 CE Hours)
References
References available upon request.
Timeline
Facilities Manager
The Center of Veterinary Expertise (The CoVE)
07.2022 - Current
Office Manager/Veterinarian Assistant/Receptionist
The Cat Clinic of Chesapeake
09.2019 - 09.2021
HR/Payroll Clerk
Basnight Land And Lawn
07.2014 - 07.2018
Associate of Applied Science - General Studies
Tidewater Community College
High School Diploma -
Deep Creek High School
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