Deanna Comly
Cape May,New Jersey
Summary
Passionate professional with strong skills in conflict resolution and employee training. Demonstrated ability to enhance guest experiences through effective problem-solving and time management.
Overview
8
8
years of professional experience
Work History
Arcade Attendant
Cape May Arcade
Cape May, New Jersey
06.2020 - Current
- Processed transactions accurately using cash registers to ensure efficiency.
- Maintained clean, organized arcade environment through regular surface cleaning and trash disposal.
- Guided children in a friendly manner on game usage and operation.
- Reported game malfunctions promptly to minimize downtime and improve service quality.
- Conducted inspections of game cards for data accuracy and integrity.
- Assisted staff during peak hours with cleaning, customer support, and other tasks.
- Managed ticket redemption and facilitated prize selection for customers.
Manager
Sun Kissed Tanning Salon
Cape May, New Jersey
05.2025 - 12.2025
- Monitored staff performance, addressing issues to enhance productivity.
- Enforced customer service standards, resolving problems to maintain quality service.
- Executed thorough opening, closing, and shift change procedures daily.
- Conducted training for employees on various job roles to ensure coverage.
- Provided leadership during organizational changes and crisis situations.
- Assigned tasks based on skill levels to maximize team effectiveness.
- Developed strategies to boost customer satisfaction and loyalty.
Hostess/Server
The Pier House Restaurant
Cape May, New Jersey
01.2018 - 10.2020
- Coordinated table assignments based on guest preferences and party sizes.
- Maintained an organized waiting list to maximize seating efficiency.
- Resolved guest complaints swiftly to ensure satisfaction and encourage repeat visits.
- Managed dining area cleanliness throughout service to uphold high standards.
- Handled phone inquiries to schedule reservations and assist with service questions.
Education
Associate of Science - Health Science
Atlantic Cape Community College
Cape May Court House, NJ06-2029
High School Diploma -
Lower Cape May Regional High School
Cape May, NJ06-2024
Skills
- Project management
- Conflict resolution
- Time management
- Data entry
- Problem solving
- Inventory management
- Promotional strategies
- Sales and upselling
- Public relations
- Employee training
- Contract management
- Employee onboarding
- Financial management
Timeline
Manager
Sun Kissed Tanning Salon
05.2025 - 12.2025
Arcade Attendant
Cape May Arcade
06.2020 - Current
Hostess/Server
The Pier House Restaurant
01.2018 - 10.2020
Associate of Science - Health Science
Atlantic Cape Community College
High School Diploma -
Lower Cape May Regional High School