Deanna Conklin
Evart
Summary
Detail-oriented professional skilled in customer service and trend analysis. Known for fostering strong client relationships and providing personalized nail care solutions, driving customer satisfaction and loyalty in a fast-paced salon environment.
Overview
3
3
years of professional experience
Work History
Nail Technician
Self-employeed
Evart
09.2024 - 02.2025
- Provided professional nail care services to diverse clientele.
- Maintained cleanliness and organization of workstations and tools.
- Advised clients on nail care products and aftercare routines.
- Managed appointment scheduling and client communications efficiently.
- Ensured compliance with health and safety standards in all services.
- Developed creative designs on nails using a variety of colors and materials.
- Performed filing, buffing, polishing, trimming, cuticle removal and application of artificial nails as requested by customers.
- Provided excellent customer service through friendly interactions with clients.
- Educated clients on proper nail care techniques.
- Demonstrated knowledge of all products and services offered in the salon.
- Advised customers on the best type of treatment for their particular nail condition or desired look.
Cosmetologist
Bello Skin and Beauty
Big Rapids
02.2024 - 08.2024
- Performed haircuts, color treatments, and styling services for diverse clientele.
- Assisted in recommending skincare products based on client skin types.
- Consulted with clients to determine their beauty needs and preferences.
- Stayed updated on beauty trends through ongoing professional development activities.
- Managed appointment scheduling to ensure efficient use of time and resources.
- Managed appointments through scheduling software program.
- Performed haircuts, coloring, highlighting and styling techniques.
- Attended continuing education classes to stay up-to-date with trends in the industry.
- Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
- Maintained cleanliness of salon equipment and tools.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Applied makeup for special occasions such as weddings or proms.
Sales Associate
Gliks Boutique
Cadillac
06.2022 - 02.2024
- Assisted customers in selecting clothing and accessories based on personal style.
- Maintained store displays to ensure visual appeal and organization.
- Processed transactions accurately using point-of-sale systems.
- Replenished stock regularly to enhance inventory availability.
- Provided product knowledge and styling advice to enhance customer experience.
- Collaborated with team members to achieve daily sales goals.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained cleanliness of store environment including floors, windows, displays.
- Maintained up-to-date knowledge of store merchandise and policies.
- Trained new team members in cash register operation, stock procedures, and customer services.
Education
High School Diploma -
Cadillac Institute of Cosmetology
Cadillac, MI10-2023
Skills
- Client consultation
- Appointment scheduling
- Customer service
- Relationship building
- Visual merchandising
- Trend analysis
- Customer engagement
- Sales calls
- Product merchandising
Affiliations
spending time with my family. I have a baby boy named Luka and a dog named Bolt.
Timeline
Nail Technician
Self-employeed
09.2024 - 02.2025
Cosmetologist
Bello Skin and Beauty
02.2024 - 08.2024
Sales Associate
Gliks Boutique
06.2022 - 02.2024
High School Diploma -
Cadillac Institute of Cosmetology