Deanna Cordova
Coordinator/Associate
Denver,CO
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
28
28
years of professional experience
Work History
Distribution Operations Manager
Xcel Energy
Arvada, CO
08.2023 - 12.2023
- Supervised 25+ Linemen/Apprentices/Associates
- Verified Payroll, BMO Credit Cards, PO's and Clothing Orders
- Assigned Emergency Trouble Orders and/or Daily work to their MDT's via Click
- Monitored Material Availability Daily
- Monitored Vehicle Availability Daily
- Respond to Customer and Internal Issues
- Self Directed
- Maintained a Great relationship with Internal/External Customers
Senior Work Operations Coordinator
Xcel Energy
Arvada, CO
06.2014 - 08.2023
- Scheduled Internal Crews on a Daily Basis via Click
- Completed Work Orders via SAP by Verifying Labor, Vehicle Charges, Material, Vendors
- Responded to Emergency Trouble Orders received from Dispatch
- Supported Storm Work by Dispatching Internal Crews
- Responded to Customer Issues/Concerns
- Ordered Material for Jobs if needed
- Supported Manager/Associates
- Scheduled Crews on a Daily Basis via Click and Calender
- Ordered External Crews via PO's
- Assisted with Internal/External Questions/Concerns
- Self Directed
Senior Associate
Xcel Energy
Arvada, CO
11.2000 - 06.2014
- Ordered Permits, Traffic, Locates for Gas Department
- Completed Work Orders
- Helped Implement new Gas Leak Survey Program
- Did Daily Filing
- Self Directed
- Great Working Relationship with Internal/External Customers
- Assisted Customers with Questions/Concerns
Who Used Associate
Xcel Energy
Denver, CO
11.1996 - 11.2000
- Contacted Home Owners to Verify who was living in house do to account being Vacant in CRS but showing Meter Consumption
- Self Directed
- Assisted other Associates in Training
Payment Processor
Xcel Energy
Denver, CO
10.1995 - 11.1996
- Processed Customer Payments
- Meet Daily Quota
- Self Directed
- Made sure all Daily Deposits made on time
Education
High School Diploma -
Ranum High School
Denver, CO06.1981
Skills
- Financial Management and Reporting
- Operational Oversight
- SAP
- Click
- Communications
- Operational Excellence
- Microsoft
- Teams
- Operational excellence
- Scheduling and calendar management
- Schedule Coordination
- Permit applications
- Excel spreadsheets
References
References available upon request.
Timeline
Distribution Operations Manager
Xcel Energy
08.2023 - 12.2023
Senior Work Operations Coordinator
Xcel Energy
06.2014 - 08.2023
Senior Associate
Xcel Energy
11.2000 - 06.2014
Who Used Associate
Xcel Energy
11.1996 - 11.2000
Payment Processor
Xcel Energy
10.1995 - 11.1996
High School Diploma -
Ranum High School