Summary
Work History
Education
Skills
Timeline
Generic

DeAnna Darling-Feast

Deer Park,TX

Summary

Resourceful and collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Strong research background, organized and dependable candidate successful at managing multiple priorities with a positive attitude. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Sales-oriented expert with excellent administrative skills and experience working for well-known agencies. Proven expertise in customer service and in resolving conflicts. Provide exceptional service and quality obtained from years of hands-on experience in corporate industry.

Work History

Administrative Assistant to the Executive Director

Braeswood Assembly Of God Church
Houston, Texas
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Executed record filing system to improve document organization and management.
  • Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Used advanced software to prepare documents, reports and presentations.
  • Scheduled appointments and handled calenders for senior leadership.

Therapy Technician

Kids Developmental Clinic
Houston, TX
  • Prepared patients to meet with physical therapists.
  • Inventoried supplies and ordered more for office and patient rooms.
  • Assisted with reception duties like scheduling patients and completing follow up calls.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Enhanced practice efficiency by completing basic administrative tasks such as answering calls, scheduling appointments and arranging files.
  • Smoothly assisted, positioned and secured patients at therapy devices to support safe treatment protocols.

Account Manager - B2B Business Development

S4 Communications (AT&T)
Houston, TX
  • Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
  • Delivered engaging and polished presentations to build connections with potential customers and distinguish business from competitors.
  • Listened attentively to client feedback to create stronger relations and shape business.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Capitalized on emerging trends to reap benefits during growth stages.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Sold new products and services and developed new accounts to maximize revenue potential.
  • Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
  • Devised strategies to perform at required goal level and achieve monthly quota.

Appointment Setter

Chandler Marketing Solutions
Dallas, TX
  • Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
  • Acted as first point of contact and set appointments for prospective clients.
  • Promoted increased sales through outgoing calls demonstrating excellent product knowledge.
  • Collected payments from clients and updated account balances.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Scheduled consultations for potential customers.
  • Handled complaints and questions, and re-directed calls to other team members.
  • Answered phone calls and answered questions from potential customers.
  • Executed outgoing calls from corporate sales lead pipeline.

Administrative Assistant

The Heller Group
Houston, TX
  • Updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Set up conference rooms, technology and materials to facilitate meetings.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Prepared mail and packages for shipment, pickup and courier services to expedite delivery.
  • Screened visitors and issued badges to maintain safety and security.

Marketing Consultant

Advantage Staffing
Houston, TX
  • Developed technical and non-technical marketing presentations, public relations campaigns, articles and newsletters.
  • Consulted with clients on business issues and developed innovative proposals.
  • Collaborated with product development team to effectively modernize and update promotions.
  • Forecasted marketing trends based on previous data to adjust campaigns and maximize sales.
  • Nurtured relationships with decision-makers in various business groups to win new business and increase repeat opportunities.
  • Used consultative sales approach to listen carefully to client needs and recommend desired products and services.

Telephone Sales Rep Innovative

Houston, TX

Telephone Sales Rep

Bargain Network
Houston, TX

Technical Support Dish Network

Alvin, TX

MHMR Personal Assistant

Golden Rule Services
Texas City, TX

Education

GED -

Texas City High School
Texas City, TX

Associate of Applied Science - Occupational Therapy Assistance

Houston Community College
Houston, TX

Skills

  • 25 years Customer Service
  • 20 years Telephone Sales On Site and virtual
  • Effective Written, Verbal Communication and Active Listening Skills
  • Team Oversight
  • Strong Organizational Skills
  • Upbeat and Positive Personality
  • Client Relationships
  • Travel and Accommodations Explanation
  • Reservations Booking
  • Administrative Support
  • Coordinate high volume inbound/outbound calls and scheduling appointments as needed, call control
  • Multitasking and Time Management, Workflow Processes
  • Invoice Creation, Data Collection, Document and File Management

Timeline

Administrative Assistant to the Executive Director

Braeswood Assembly Of God Church

Therapy Technician

Kids Developmental Clinic

Account Manager - B2B Business Development

S4 Communications (AT&T)

Appointment Setter

Chandler Marketing Solutions

Administrative Assistant

The Heller Group

Marketing Consultant

Advantage Staffing

Telephone Sales Rep Innovative

Telephone Sales Rep

Bargain Network

Technical Support Dish Network

MHMR Personal Assistant

Golden Rule Services

GED -

Texas City High School

Associate of Applied Science - Occupational Therapy Assistance

Houston Community College

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DeAnna Darling-Feast