Deanna Davis
Ft. Pierce,FL
Summary
Dedicated administrative professional well-versed in communication and team building. Knowledgeable in medical terminology and scheduling. Ready to bring 6 years of relevant work experience to the team.
Overview
6
6
years of professional experience
Work History
Patient Service Coordinator
My Health Onsite
05.2022 - Current
- Cross-trained in front and back office to provide backup support such as assessing vital signs and performing blood draws for colleagues.
- Answered over 30 telephone calls per 8-hour shift to handle scheduled, rescheduled and missed appointments.
- Managed sensitive patient data with strict adherence to HIPAA regulations, ensuring privacy and confidentiality at all times.
- Used E-clinical works to maintain electronic patient files, successfully maintaining patient files.
- Responded effectively to challenging situations involving distressed or dissatisfied patients while maintaining a calm demeanor and positive attitude.
Front Desk Receptionist
TownePlace Suites By Marriott
08.2021 - 05.2022
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Coordinated meeting room reservations and set-up requirements for various events or conferences held onsite.
- Worked effectively in fast-paced environments.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Patient Care Technician
Ascension Sacred Heart - Bay
05.2020 - 07.2021
- Collected and transported specimens to prepare for lab testing.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Documented patient information and care activities in electronic health record.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Patient Care Technician
Cleveland Clinic - Indian River Hospital
01.2018 - 04.2020
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Maintained patient stability by checking vital signs (BP,Temp,Pulse, etc) and weight and recording intake and outtake information. Reported results to nurse, noting changes from prior measurements.
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
- Contributed to positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Education
Associate of Science -
Indian River State College
Ft. Pierce, FL04.2020
Skills
- Customer Service
- Registration and Scheduling
- HIPAA Compliance
- Financial Recordkeeping
- Office Administration
Timeline
Patient Service Coordinator
My Health Onsite
05.2022 - Current
Front Desk Receptionist
TownePlace Suites By Marriott
08.2021 - 05.2022
Patient Care Technician
Ascension Sacred Heart - Bay
05.2020 - 07.2021
Patient Care Technician
Cleveland Clinic - Indian River Hospital
01.2018 - 04.2020
Associate of Science -
Indian River State College
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