Deanna Delafuente
Magnolia,TX
Summary
Outgoing Front Office Coordinator with exceptional people skills, an approachable yet professional personality. Successful at multitasking and remaining calm and productive in high-demand positions. Self-starting with 20+ years of experience and training in leadership. Looking for an at home platform to be successful full time.
Overview
21
21
years of professional experience
Work History
Daycare Director
Winn Kids Academy
11.2018 - 06.2023
- Brought center into full compliance with licensing and safety regulations for fire and disaster preparedness, Department of Public Health codes and USDA nutritional guidelines.
- Conducted trainings and mentored staff, consistently improving performance.
- Managed, observed and evaluated lead teachers, teacher assistants and kitchen staff.
- Recruited, selected and retained quality administrators, teachers and support staff.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Organized and engaged in recreational activities such as games and puzzles.
- Interviewed parents and children for enrollment.
Accounting Assistant
BRS Labs
06.2011 - 08.2018
- Maintained clean and organized files by keeping accounts payable records up-to-date.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Used accounting software to prepare weekly and monthly financial reports.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Completed payroll functions to facilitate accurate and prompt staff payments.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
Front Office Coordinator
Memorial Hermann Hospital Texas Medical Center
04.2002 - 04.2011
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collect patient and client documents and information upon referral.
- Created and updated records and files to maintain document compliance.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.
- Sorted, opened, and routed mail and deliveries to meet business requirements.
- Aided colleagues, managers, and customers through regular communication and assistance.
- Welcomed patrons and immediately offered assistance by asking open-ended questions.
Education
N/a - Business
National Institute of Technology
Houston, TX03.2002
Skills
- Coding Guidelines
- Customer Satisfaction
- Project Requirements
- Data Integrity
- Construction Techniques
- Customer Relations
- Registration Management
- Policy and Procedure Modification
- Senior Leadership Support
- Data Entry
- Telephone Reservations
- Expense Reporting
- Project Management
- Microsoft PowerPoint
- Control of Expenses
- Financial Management
- Accounting Techniques
Timeline
Daycare Director
Winn Kids Academy
11.2018 - 06.2023
Accounting Assistant
BRS Labs
06.2011 - 08.2018
Front Office Coordinator
Memorial Hermann Hospital Texas Medical Center
04.2002 - 04.2011
N/a - Business
National Institute of Technology
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