High School Diploma -
Clairemont High School
San Diego, CA06.2014
Deanna DeMott
San Diego,CA
Summary
Diligent and well-versed in accurately coordinating paperwork such as contracts, purchase orders, requisitions and refund requests. Experienced in inventory and keeping documentation up-to-date for optimal recordkeeping.
Education
Psychology
San Diego Mesa College
San Diego, CA2014
Associate of Science - Holistic Health
Pacific College of Oriental Medicine
San Diego, CA04.2019
Skills
- Sales
- Menu memorization
- Health and safety standards
- Quality control
- Problem resolution
- Stocking and replenishing
- Inventory tracking
- Guest services
- Patient relations
- Patient care
- Food preservation and storage methods
- Paperwork/intake forms
- Order picking and rocessing
Timeline
Barista/Food Service Worker
Mesa College
07.2019 - 06.2020
Customer Service Representative/Quality Control
Reading Cinemas
05.2015 - 12.2015
Helpline Operator/ Helpline Trainer
National Alliance On Mental Illness
01.2015 - 07.2016
High School Diploma -
Clairemont High School
Psychology
San Diego Mesa College
Associate of Science - Holistic Health
Pacific College of Oriental Medicine
Work History
Barista/Food Service Worker
Mesa College
San Diego, CA
07.2019 - 06.2020
- Replenished condiments, beverages and supplies while maintaining cleanliness of service areas.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Used downtimes to prepare ingredients and restock supplies for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
- Inspected equipment such as refrigerators and warming lamps everyday to check compliance with safe operating levels.
Helpline Operator/ Helpline Trainer
National Alliance On Mental Illness
San Diego, CA
01.2015 - 07.2016
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
- Evaluated patients based on mental and physical parameters discovered through interviews and standardized assessments.
- Delivered individualized counseling services to clients working through issues such as mental illness and substance abuse.
- Managed quality control, including on-site evaluations, internal audits and customer surveys.
- Drove operational improvements.
Customer Service Representative/Quality Control
Reading Cinemas
San Diego , CA
05.2015 - 12.2015
- Greeted customers with a smile and provided friendly/knowledgeable service.
- Provided customer service by selling tickets, merchandise, answering questions and distributing programs.
- Provided information about current and future events at facility.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Conducted quality control checks.
Overview
5
5
years of professional experience
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