Deanna Downing

• Consulted customers on furniture curation and décor selections aligned with project needs and style preferences.
• Coordinated with sales and store teams to maintain smooth appointment flow and customer follow-up.
• Guided clients through sample selection, special orders, and installation-ready specifications.
• Consulted customers on flooring, tile, and décor selections aligned with project needs and style preferences.
• Interpreted measurements and project details to support accurate material planning and quote preparation.
• Catch the Spirit Award- November 2025

• Collaborated with clients through email, phone, and in-person meetings to gather information for design completion.
• Researched and selected products and materials, including tile, stone, wood, and hardware, to develop aesthetically pleasing designs.
• Assisted clients in selecting colors, finishes and other aesthetic details of their kitchens or bathrooms.
• Consulted with clients on the best use of space based on their lifestyle needs.
• Used 3D software to allow customers to clearly visualize completed projects, creating "wow effect"
• Coordinated with contractors, architects, and engineers to ensure successful project execution.

• Operated cash register and POS system to efficiently process payments by cash, check, and credit card.
• Conducted price checks for special orders or discounts.
• Engaged customers to create a positive shopping experience. and answered any questions they had about the store's products and services.
• Maintained cleanliness of checkout area to promote a welcoming environment for customers.

• Developed client presentations showcasing design concepts, materials, and estimated costs to facilitate informed decision-making.
• Conducted in-depth research on furniture, fabrics, lighting fixtures, and flooring options to ensure alignment with project requirements.
• Compiled samples of materials including paint chips, fabric swatches, carpet tiles, wall coverings for clients' review.
• Created organized material boards to visually present product selections to clients during meetings.
• Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision.

• Groomed dogs of various breeds and sizes, ensuring customer satisfaction with each service.
• Coordinated grooming appointments and conducted follow-up calls to enhance customer engagement and retention.
• Bathed, brushed, and dried pets using salon grooming tools and breed-specific techniques.
• Trimmed nails, cleaned ears, and performed sanitary paw and coat care.
• Assessed coat condition and adjusted grooming approach for pet comfort and safety.

• Organized and maintained filing systems for important documents to ensure efficient access and compliance.
• Maintained filing systems for confidential documents and organized files for easy retrieval of information.
• Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
• Proofread and corrected documents for grammar and punctuation errors to ensure clarity and professionalism.

Honors: Dean's List-Fall 2020-Spring 2022,

• Member of Phi Theta Kappa, 2021
• Interior Design Club Member, 2020
• CANstuction Member, 2022
• Graduated cum laude

• Advanced Regents Diploma Candidate- June 2015
• Merit Roll, Honor Roll and High Honor Roll Freshman-Senior
• Completed Advanced Placement U.S. History – 2013-2014
• Completed Advanced Placement classes in U.S. Government/Politics and English Literature – 2014 – 2015 academic year