Summary
Overview
Work History
Education
Skills
Timeline
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DeAnna Drain

Indianapolis,IN

Summary

Talented Production Leader offering significant 10 yr. background in logistics and customer service. Proactive and hardworking leader adhering to high customer production demands and keeping teams motivated to exceed targets. Excellent trainer and scheduler with analytical approach to solving production problems. Quality-driven team leader with the ability to use computers and related technology efficiently with advanced problem solving skills.

Overview

22
22
years of professional experience

Work History

Pharmacy Technician

Amazon Pharmacy
03.2021 - Current
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Production Lead

RR Donnelley
05.2020 - 03.2021
  • Trained 15 new employees in warehouse skills to improve team production levels.
  • Collaborated with other managers to manage and prioritize staffing assignments to meet customer demand and production schedules.
  • Motivated associates by example through learning, teaching, and solving problems while working with team.

Tool Room Attendant

Turtle & Hughes Inc.
03.2018 - 01.2020
  • Greeted 20 customers per shift and assisted in daily distribution of incoming supplies.
  • Processed incoming shipments upon package receipt by scanning boxes and envelopes and using SAP to update system.
  • Calculated correct order totals, updated accounts and maintained detailed records for inventory management.

Merchandiser/CSR

Kelloggs Sales Co.
12.2013 - 02.2018
  • Independently prepared 10 interesting and innovative visual displays to grab customer interest and promote sales.
  • Arranged consistent shelves, bins and racks at various locations by following established planograms.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.

Auditor

UPS
04.2003 - 10.2013
  • Prepared working papers, reports and supporting documentation for audit findings weekly.
  • Gathered and analyzed financial data to determine improvement efforts.
  • Ensured compliance with established internal procedures by examining reports, processes, and documentation.

Education

Bachelor of Science - Business Management

Western Governors University
Salt Lake City, UT
07-2027

Skills

  • Customer-oriented
  • Interpersonal skills
  • Quick learner
  • Computer proficient
  • Organizational skills
  • Problem solver

Timeline

Pharmacy Technician

Amazon Pharmacy
03.2021 - Current

Production Lead

RR Donnelley
05.2020 - 03.2021

Tool Room Attendant

Turtle & Hughes Inc.
03.2018 - 01.2020

Merchandiser/CSR

Kelloggs Sales Co.
12.2013 - 02.2018

Auditor

UPS
04.2003 - 10.2013

Bachelor of Science - Business Management

Western Governors University

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DeAnna Drain