Summary
Overview
Work History
Education
Skills
Related Experience
Timeline
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Deanna Dudley

Washington

Summary

Highly detail-oriented and cultivated individual with a strong desire to excel in the healthcare field as a Certified Clinical Medical Assistant. Excellent organizational and communication skills contribute effectively to teamwork and enhance customer service efficiency. Dedication to precision and attention to detail ensures consistent delivery of high-quality work in a fast-paced environment.

Overview

34
34
years of professional experience

Work History

Deli Clerk

Safeway
10.2024 - 02.2025
  • Prepare and serve deli items such as sandwiches, salads, and soups
  • Assist customers with their deli orders and provide excellent customer service
  • Maintain a clean and organized deli area, including sanitizing surfaces and equipment
  • Stock shelves and rotate products to ensure freshness
  • Follow food safety guidelines and maintain proper hygiene in the kitchen
  • Greeted customers at counter to fulfill requests and answer questions.
  • Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
  • Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.

Certified Nursing Assistant

JB Johnson Nursing Center
08.1991 - 12.2020
  • Processed new admissions, setting up charts ahead of time
  • Organized and filed past and current residents charts as needed
  • Arranged transportation to and from medical and personal activities
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Maintained clean and safe environment, reducing risk of infections and promoting health.
  • Documented patient information and care activities in electronic health record.
  • Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
  • Helped patients with self-feeding and assisted feeding, based on individual needs.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Certified Nursing Assistant

Northwest Healthcare Center
08.1998 - 09.2012
  • Provided senior citizens with personal care on a daily basis; Monitored vital signs
  • Prepared and served meals to patients
  • Escorted patients to appointments and treatment meetings; Assisted with wheelchairs
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

Certification in Medical Administrative Assistant - Medical Administrative Assistant

University of The District of Columbia
Washington, DC
08-2017

Certification in Clinical Medical Assistant - Medical Assistant

University of The District of Columbia
Washington, DC
11-2016

Certification in Phlebotomy - Phlebotomy

University of The District of Columbia
Washington, DC
03-2017

Skills

  • Interviewing patients
  • Measuring vital signs
  • Laying out medical equipment
  • Welcoming patients
  • Preparing patients for healthcare professionals
  • HIPAA awareness
  • Knowledge of administrative procedures
  • Excellent organization skills
  • Time management
  • Prioritization
  • Journal management
  • Maintaining medical records
  • Coordinating office/clinical environment
  • Willingness to learn
  • Explaining medical procedures
  • Managing phone lines
  • Health insurance claims processing
  • Payment collection
  • Blood collection and handling safety
  • Cleanliness and sanitation
  • Customer service
  • Safe food handling practices
  • Cleaning and sanitizing
  • Honesty and integrity
  • Strong work ethic

Related Experience

  • Deli Clerk, 10/24 - Present, Safeway, Washington, DC, Prepare and serve deli items such as sandwiches, salads, and soups, Assist customers with their deli orders and provide excellent customer service, Maintain a clean and organized deli area, including sanitizing surfaces and equipment, Stock shelves and rotate products to ensure freshness, Follow food safety guidelines and maintain proper hygiene in the kitchen
  • Front Desk Clerk, 09/17 - 12/19, JB Johnson Nursing Center, Washington, DC, Processed new admissions, setting up charts ahead of time, Organized and filed past and current residents charts as needed, Arranged transportation to and from medical and personal activities
  • Certified Nursing Assistant, 08/91 - 09/12, Northwest Healthcare Center, Washington, DC, Provided senior citizens with personal care on a daily basis; Monitored vital signs, Prepared and served meals to patients, Escorted patients to appointments and treatment meetings; Assisted with wheelchairs

Timeline

Deli Clerk

Safeway
10.2024 - 02.2025

Certified Nursing Assistant

Northwest Healthcare Center
08.1998 - 09.2012

Certified Nursing Assistant

JB Johnson Nursing Center
08.1991 - 12.2020

Certification in Medical Administrative Assistant - Medical Administrative Assistant

University of The District of Columbia

Certification in Clinical Medical Assistant - Medical Assistant

University of The District of Columbia

Certification in Phlebotomy - Phlebotomy

University of The District of Columbia

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Deanna Dudley