Deanna Dunstan
MoonTwp,PA
Summary
Enthusiastic employee who's adept at working with colleagues and customers of all backgrounds. A team builder who has a desire to take on new challenges and learn new skills. Exceptional at self motivating and communication skills with the willingness to take on more responsibilities to meet company goals.
Overview
23
23
years of professional experience
Work History
Key Lead
Tropical Smoothie Cafe
Moon Township, PA
08.2021 - Current
- Trained and mentored new employees.
- Opened and counted registers, made deposits, and filed daily paperwork.
- Improved customer service by projecting friendly and knowledgeable attitude.
- Kept store clean and organized to provide customers with pleasant experience.
- Built customer loyalty and retention by delivering excellent customer service.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays to alleviate staffing shortages.
Business Owner/Operator
Pedego Electric Bikes Delray Beach
Delray Beach
04.2015 - 10.2020
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Organized events to showcase products, network with other businesses and attract new customers.
- Managed operational budgeting, accounts payable, receivables, and payroll.
Event Manager
Fringe
Delray Beach, FL
10.2010 - 09.2015
- Managed administrative logistics of event planning, booking, and promotions.
- Oversaw preparation and management of event budgets to deliver at or below projected costs.
- Built relationships with vendors, venues and industry contacts to obtain best pricing and services for events.
- Utilized job-related software to create standard guidelines, calendars and budgets for each event.
- Analyzed event costs to identify areas of improvement and cost savings.
- Produced detailed proposals for events to document timelines, suppliers and budgets.
Regional Field Marketing Manager
Nokia Enterprise Solutions
Burlington, MA
09.2000 - 09.2006
- Developed and implemented processes and strategies to achieve operational and project goals.
- Collaborated with multiple departments to meet operational deadlines.
- Generated leads, created brand awareness and brand loyalty.
- Developed aggressive marketing objectives for sales, ROI and brand loyalty.
- Adjusted marketing strategies and programs based on feedback and performance of previous campaigns.
- Researched developing trends to stay updated with new ideas and market practices.
- Managed budget allocation and resourced utilization to maximize marketing ROI.
- Produced concept plans for high-profile executive briefings and event involvement.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
- Oversaw Trade Shows, monitored event expenditures, collateral, attendee information.
- Product launches, marketing, brand awareness, and product training.
Education
Business
Robert Morris University
Coraopolis, PAMoon Area High School
Moon Township, PASkills
- Team Player
- Goal Attainment
- Customer Service, Support and Loyalty
- Strong Work Ethic
- Multi Tasking
- Excellent communication skills
- Self Motivated
- Contract Negotiations and Administration
Timeline
Key Lead
Tropical Smoothie Cafe
08.2021 - Current
Business Owner/Operator
Pedego Electric Bikes Delray Beach
04.2015 - 10.2020
Event Manager
Fringe
10.2010 - 09.2015
Regional Field Marketing Manager
Nokia Enterprise Solutions
09.2000 - 09.2006
Business
Robert Morris University
Moon Area High School