To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
Work History
Recovery Special Claims
Blue Cross Blue Shield Of MI
Detroit, MI
07.2016 - Current
Ability to interpret and process Medicare non payment codes and interpret EOBs.
Knowledge of eligibility files, MISOURCE files and NASCO files that relate to COB processing
Ability to perform down-line checking to determine liability and appropriate processing.
Good with work related problem solving, written and verbal communication skills.
Researched claims and incident information to deliver solutions and resolve problems.
Good math skills necessary to calculate co-pays, deductibles and totals.
Group Review Processor
Blue Cross Blue Sheild Of MI
Detroit, MI
09.2007 - 07.2016
Selected compatible benefits in Blue Connect for subscriber benefits for current employees, and New Business.
Maintained confidentiality of subscriber personal information to comply with HIPAA guidelines.
Verified group rates to quoted benefits, verified subscriber ID cards with correct benefits.
Processed GWC'S to small (50-99) and large (99+)groups. updated membership changes, cancellations and removed benefits from groups per requests.
Education
High School Diploma -
Martin Luther King Jr Sr High School
Detroit, MI
Skills
Ability to identify OC cob
Customer service written and verbal skills
Ability to work alone with little to no supervision