Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

DeAnna Faison

Mastic Beach,NY

Summary

Highly skilled server experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests. Skillful in prioritizing the company's image with a good attitude towards costumers.

Overview

3
3
years of professional experience

Work History

Server

The Chandler
Newport, RI
11.2023 - 05.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Prepared drinks according to standard recipes.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.

Cashier

Bhodis
Blue Point, NY
05.2021 - 08.2023
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.

Retail Sales Associate

Michael Kors
Riverhead, NY
09.2021 - 05.2023
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Offered suggestions for additional items that may be of interest to customers.

Education

High School Diploma -

Roger Williams University
Bristol, RI
05-2026

High School Diploma -

William Floyd High School
Mastic Beach, NY
06-2022

Skills

  • Tableside Etiquette
  • Memory retention
  • Cleanliness standards
  • Order Management
  • Supply Restocking
  • Guest Engagement
  • Food Running
  • Food inspection
  • Beverage Preparation
  • Safe Food Handling
  • Food Delivery
  • Check payment processing
  • Menu Memorization
  • Effective customer upselling
  • Special dietary requirements
  • Price memorization
  • Menu presentation
  • Suggestive Selling
  • Quality Control
  • Cash Handling
  • Item promotion
  • Strong Work Ethic
  • Point of Sale (POS) system operations
  • Service prioritization
  • Exceptional customer service
  • Relationship Management
  • Professional Appearance
  • Positive and professional
  • Multitasking
  • Analytical Thinking
  • Adaptability and Flexibility
  • Problem-solving abilities
  • Time Management
  • Adaptability
  • Serving expertise
  • Excellent Communication
  • Written Communication
  • Task Prioritization

References

References available upon request.

Timeline

Server

The Chandler
11.2023 - 05.2024

Retail Sales Associate

Michael Kors
09.2021 - 05.2023

Cashier

Bhodis
05.2021 - 08.2023

High School Diploma -

Roger Williams University

High School Diploma -

William Floyd High School

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DeAnna Faison