Adaptable professional with 7 years of work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to successfully fill the Office Manager role at your company.
Overview
7
7
years of professional experience
Work History
Office Manager
Quote Valley Insurance
08.2017 - Current
Built proficiency in utilizing multiple software systems to track customer accounts and update customer information.
Managed office flow by providing administrative support by direct support to visitors.
Created and maintained filing systems to ensure accurate record keeping.
Screens incoming calls, provides information, answers questions of coverage and services provided.
Schedules appointments for the CEO and employees.
Arrange coverage when necessary.
Manage and keep track of employee attendance and absences.
Handles enrollments, updates application/information annually, and conducts income verification.
Handles confidential and highly sensitive information per policy compliance.
Ensures work calendars are updated with appointments and events.
Report accurate census reports and ensures adherence to company goals.
Maintains inventory of supplies and orders supplies as necessary.
Provides input to CEO employee evaluations.
Ensure positive work environment by addressing employee behavior when necessary.
Oversee office operations and delegate tasks as necessary.
Oversee onboarding and training of new employees.
Serves as a liaison with the CEO and employees.
Education
High School Diploma -
Buhach Colony High School
Atwater, CA
06-2013
Skills
Policy Knowledge & Interpretation
Data Entry
CRM Software
Customer Service
Organizational Skills
Time Management
Office Management
Office Administration
Scheduling and Calendar Management
Administrative Support
Staff Management
Clear Oral/Written Communication
Clerical Support
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Quote Valley Insurance
08.2017 - Current
High School Diploma -
Buhach Colony High School
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