Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Server

Deanna Fuller

Blue Springs,MO

Summary

Dynamic professional with a proven track record in exceptional customer service and multitasking, honed at companies like Cafe Verona. Skilled in relationship management and leveraging analytics for business improvements. Demonstrated ability to enhance team performance and customer satisfaction, with a commitment to resolving concerns and promoting loyalty.

Overview

35
35
years of professional experience

Work History

Server

Cafe Verona
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server

Ophelias
09.2024 - Current
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations.

Server

Carmella's
03.2012 - 12.2016
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Office Manager

Sexton and Sons Remodeling
03.2008 - 11.2016
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Developed detailed plans based on broad guidance and direction.

Education

Office Management - Business Administration

Hamilton Business College
Independence, MO

Skills

  • Daily specials memorization
  • Exceptional customer service
  • Multitasking and organization
  • Relationship management
  • Customer feedback management

Accomplishments

Honor Roll

Deans List

3.895 GPA

Timeline

Server

Ophelias
09.2024 - Current

Server

Carmella's
03.2012 - 12.2016

Office Manager

Sexton and Sons Remodeling
03.2008 - 11.2016

Server

Cafe Verona

Office Management - Business Administration

Hamilton Business College

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Deanna Fuller