Deanna Gentry
Certified Medical Assistant
Marshall,NC
Summary
A skilled Certified Medical Assistant with 20+ years experienced in Cardiology, Internal Medicine, Family Practice, Sports Medicine, and Urogynecology. I have excellent bedside manners, clinical skills, and I adapt easily to changing environments, demands, and fast paced settings. Competent in assisting physician with patient care, multi-tasking, organizing charts, phlebotomy, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with communication skills.
Overview
22
22
years of professional experience
Work History
Certified Medical Assistant
Western Carolina Women's Specialty Center
Asheville, NC
07.2018 - Current
- Assist physician with exams.
- Assist physician with procedures.
- Direct patients to examining rooms and coordinated transportation assistance as necessary.
- Obtain medical records prior to appointments.
- Document vital signs and health history for patients in clinic.
- Promote office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Teach patients about medications, procedures and care plan instructions.
- Teach patients to self-catheterization.
- Teach patients to remove, clean, and insert Pessary.
- Perform bladder ultrasound scans for post void residual.
- Purpose medication to physician after lab positive results.
- Assist physician with temporary InterStim lead placement.
- Remove temporary InterStim leads.
- Perform wound checks.
- Fill out FMLA paperwork.
- Call and fax pharmacies to submit prescriptions and refills.
- Sanitize, restock and organize exam rooms and medical equipment.
- Prepare and administer medications to alleviate patient symptoms.
- Assist with routine checks and diagnostic testing by collecting and processing specimens.
- Monitor urine, and Hemocue test accuracy using quality controls.
- Prepare patients suture removal and dressing changes.
- Phlebotomy
- Assist physician with pap smears.
- Report any positive reportable STD labs to local health department.
- Perform urine voiding trials.
- Efficiently perform insurance verifications, pre-certifications and pre-authorization functions.
- Explain procedures to patients to reduce anxieties and increase patient cooperation.
- Maintain detailed records of test results by entering data and patient information into computer.
- Prepare and order lab specimens for diagnostic evaluation.
- Perform catheterizations and Foley Catheter removals.
- Perform clerical duties, such as word processing, data entry, answering phones and filing.
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests.
- Schedule patient appointments.
- Triage patient calls.
- Send referrals to outside providers.
- Perform post operative calls.
- Fill out consent forms.
Certified Medical Assistant
John P. Gardner, MD And Dr. Elizabeth Gardner, MD
Asheville, NC
10.2005 - 06.2018
- Assist doctors with examinations and non-invasive procedures.
- Evaluate patient care needs, prioritized treatment, and maintained patient flow.
- Triage patient calls.
- Assist Dr. Michael Shea with sports medicine procedures - such as splinting , casting, injections, and charge for DME supplies.
- Obtain medical records before visit.
- Obtain vital signs.
- Assess patients and document their medical histories.
- Administer injections and IV's.
- Perform placement and removal of Foley Catheters.
- Perform lab tests and communicate results.
- Phlebotomy.
- Perform EKG's, Pulmonary Function test, suture removals, and dressing wounds for patients of all ages.
- Documentation for all communication and procedures.
- Send and obtain prior authorizations for all outgoing procedures.
- Obtain medication prior authorizations.
- Sent referrals to outside providers
- Sterilization of instruments.
- Stock and maintain exam rooms.
- Front desk clerical support including scheduling appointments, and co-pay collection.
- Liaison between patients and physicians to ensure patient comprehension of treatment plans.
- Work with EMR system.
- Called and faxed pharmacies to submit prescriptions and refills.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Monitored urine, strep, flu, Glucometer, and Hemocue test accuracy using quality controls.
- Oriented and trained new staff on proper procedures and policies.
- Measured patient pulse oximetry.
- Efficiently performed insurance verifications, pre-certifications and pre-authorization functions.
- Keep inventory stocked of medication samples.
Certified Medical Assistant
Parkway Family Physicians: Hamaker Stan S MD
Asheville, NC
09.2003 - 10.2005
- Assisted doctors with examinations and non invasive procedures.
- Assessed patients and documented their medical histories.
- Medication prior authorizations.
- Obtain vital signs.
- Performed EKG's and suture removals.
- Administered injections and IV's.
- Phlebotomy
- Assist physician with Flex sigmoidoscopy.
- Performed lab tests and communicated results.
- Coordinate patient referrals including necessary paperwork, scheduling and relevant patient information.
- Receive and Screen triage telephone calls.
- Taught patients about medications, procedures and care plan instructions.
- Obtain prior authorizations for diagnostic procedures.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Called and faxed pharmacies to submit prescriptions and refills.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Minor splinting .
Certified Medical Assistant
Ann Lansing M.D
Asheville, North Carolina
03.2000 - 09.2003
- Assist doctors with examinations and non-invasive procedures.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Obtain vital signs, and administer injections.
- Perform EKG's, phlebotomy, lab tests, and communicate results.
- Accurately record and report test results according to established procedures.
- Front desk clerical such as scheduling appointments, file insurance claims, co-pay collection, posting charges and payments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Sanitized, restocked and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
Associate of Applied Science - Medical Assisting
South College - Asheville
Asheville, NC05.1999
Skills
- Excellent clinical skills and knowledge
- Triage
- Perform clerical duties
- Team player
- Patient Preparation
- Prepare and perform injections/phlebotomy
- Assist in procedures
- Professional bedside manner
- EMR experience
- Current CPR
- Obtain prior authorizations
- Scheduling diagnostic procedures
- Dependable and Responsible
- Multitasking Abilities
Additional Information
References
Jennifer Pless( 828)-550-3065
Elizabeth Gardner M.D. (828) 277-6789
John P. Gardner M.D. (828)705-3520
Ann Smith M.D. (814)442-5602
Timeline
Certified Medical Assistant
Western Carolina Women's Specialty Center
07.2018 - Current
Certified Medical Assistant
John P. Gardner, MD And Dr. Elizabeth Gardner, MD
10.2005 - 06.2018
Certified Medical Assistant
Parkway Family Physicians: Hamaker Stan S MD
09.2003 - 10.2005
Certified Medical Assistant
Ann Lansing M.D
03.2000 - 09.2003
Associate of Applied Science - Medical Assisting
South College - Asheville
Similar Profiles
Grace CollinsGrace Collins
Medical Scribe at Medical University of South Carolina Emergency Department Trauma Center and Specialty Women's Emergency DepartmentMedical Scribe at Medical University of South Carolina Emergency Department Trauma Center and Specialty Women's Emergency Department
Jayelynn CarterJayelynn Carter
Patient Service Representative at Upmc Magee Women's Specialty CenterPatient Service Representative at Upmc Magee Women's Specialty Center
Daijah M. MartinDaijah M. Martin
Intern at Women's Center, North Carolina Central UniversityIntern at Women's Center, North Carolina Central University
Micah JonesMicah Jones
Machine Operator at Mills ManufacturingMachine Operator at Mills Manufacturing
Dana NagleDana Nagle
Regenerative Agriculture Instructor (MS) at Woodson Branch Nature SchoolRegenerative Agriculture Instructor (MS) at Woodson Branch Nature School