Deanna Gill
Ashley,USA
Summary
Dynamic shipping and receiving manager with a proven track record at Drifter Tackle, enhancing operational efficiency by 20%. Skilled in inventory management and team leadership, I excel in optimizing logistics and ensuring customer satisfaction through effective communication and attention to detail. Committed to driving results and fostering a collaborative work environment.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Shipping Clerk 3
Lakeside Book Company
Kendallville, USA
10.2024 - Current
- Collaborated with warehouse team to prioritize shipping orders based on urgency and customer requirements, enhancing order fulfillment.
- Organized and labeled incoming and outgoing packages to ensure accurate tracking.
- Generated shipping labels, invoices, and necessary documentation using computer systems.
- Ensured that all outgoing items were properly labeled with correct information such as destination addresses, weight limits.
- Verified accuracy of shipping documents to maintain compliance and prevent delays in dispatch.
- Addressed customer inquiries on shipment status and delivery issues, ensuring timely resolutions and customer satisfaction.
- Ensured compliance with safety regulations during shipping operations.
Stockroom Clerk
Connectronics Corporation
Toledo, USA
06.2020 - 10.2024
- Streamlined inventory record management in tracking system, ensuring accurate documentation of discrepancies.
- Received inventory and organized stockroom for efficient access.
- Processed work orders, purchase orders, and requisitions to ensure timely fulfillment.
- Oversaw stock and equipment, promptly addressing defective items and reporting damage.
- Optimized stockroom organization to enhance product accessibility and flow.
- Managed stock levels by restocking shelves and storage areas.
- Maintained accurate records of all incoming and outgoing inventory.
- Assisted with inventory control by conducting physical counts and investigating variances to support accuracy.
Production/Shipping and Receiving Manager
Drifter Tackle
Perrysburg, USA
01.2011 - 04.2020
- Managed daily shipping and receiving operations, ensuring timely order processing and effective issue resolution.
- Managed the receiving and shipping of all incoming and outgoing orders, ensuring accuracy in product quantity, quality and condition.
- Ensured that all customer orders were processed correctly and shipped on time.
- Resolved any issues or disputes related to shipments promptly and professionally.
- Supervised warehouse team, optimizing workflow and ensuring timely task completion.
- Led and motivated warehouse staff of 14, achieving a 20% increase in operational efficiency.
- Maintained optimal inventory levels aligned with sales forecasts and order fulfillment goals.
- Collaborated with senior management to identify and prioritize new development concepts and launches.
- Resolved customer complaints related to lost or damaged goods during transit, enhancing customer satisfaction.
Skills
- Warehouse management and logistics
- Inventory management
- Inventory control and auditing
- Cycle counting
- Transportation planning and dispatching
- LTL transportation
- MRP and ERP systems
- Demand forecasting tools
- Production planning
- Quality assurance and control
- Google Sheets and Microsoft Excel
- Computer literacy
- Warehouse supervision
- Team leadership and supervision
- Attention to detail
- Customer relationship management
Certification
- Driver's License
- Forklift Certification
- Pallet Jack Certification
- Non-CDL Class C
Timeline
Shipping Clerk 3
Lakeside Book Company
10.2024 - Current
Stockroom Clerk
Connectronics Corporation
06.2020 - 10.2024
Production/Shipping and Receiving Manager
Drifter Tackle
01.2011 - 04.2020