Summary
Overview
Work History
Skills
Timeline
Generic

Deanna Glenn

Grantsville,UT

Summary

With over 30 years of diverse experience, including roles as a Senior Quality Supervisor, Business Manager/Owner, I am a seasoned professional. I bring a comprehensive skill set to the table. As the owner and operator of a newspaper press for over 26 years, I oversaw all aspects of production, served as the office manager, and led teams of up to 15 employees. As a Quality Supervisor, I applied advanced skills, supervised teams, and ensured quality control. Additionally, my duties involved managing projects, employees, and specializing in quality of the products, processes, and finished goods. My commitment to safety and customer service is evident in my diverse professional experience. Now seeking new opportunities to bring my multifaceted skills and dedication to excellence and safety to a dynamic team or organization. I am committed to team safety, satisfaction and retention.

Overview

34
34
years of professional experience

Work History

Senior Quality Supervisor

PURPLE INNOVATIONS INC
02.2023 - Current
  • Coordinated with HR department in recruiting, interviewing, and hiring new staff members
  • Managed team schedules and delegated tasks to ensure efficiency
  • Trained new employees on company policies, procedures, and software systems
  • Inspired teams using a motivated and positive leadership style that fostered teamwork and encouraged open communication
  • Applied advanced leadership skills to lead and train a team responsible for executing the inspection of products and processes needed to produce quality products in a positive and safe manner
  • Tracked employee performance to cover demand and to determine areas of strength for employee growth and implemented necessary changes
  • Ensured employees consistently followed safety protocols and quality standards
  • Conducted quality control inspections, measurements, and tests, ensuring products met or exceeded specified standards; made necessary adjustments or corrections as required
  • Collect and record data to ensure accurate machine settings as well processes being followed according to Purple’s Standard Operating Procedures
  • Maintained accurate documentation of work completed, materials used, and any issues encountered during the process
  • Assist with running tests, introducing and updating SPECS, SOPS, and Work Instructions
  • Analyze products, ensure defective material is identified, defect reports are created, defective material is disposition, and provide feedback to production
  • Effectively troubleshoot issues related to processes, employing problem-solving skills to find efficient and practical solutions
  • Collaborated with cross-functional departments to streamline processes, maximize productivity, and improve overall performance while maintaining high-quality standards
  • Managed risk effectively by conducting regular assessments of potential threats to product quality or regulatory compliance and taking proactive steps to mitigate them
  • Eliminated resource waste through monitoring and improved controls
  • Played a crucial role in implementing processes to eliminate resource waste and reduced scrap dollars by 80 % in a matter of months
  • Promote a strong culture of safety and quality at Purple

Quality Supervisor

PURPLE INNOVATIONS INC
06.2020 - 02.2023
  • Directed and supervised employees involved in product inspection and quality control procedures.
  • Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
  • Oversaw the quality department by supervising daily operations, providing technical support and coordinating personnel.
  • Implemented robust documentation systems for tracking non-conformances, corrective actions, preventative measures, and process improvements over time.
  • Promoted a safety-first mindset among team members through regular training sessions on safe work methods and equipment usage protocols.
  • Collaborated with cross-functional teams to establish quality standards and ensure compliance with industry regulations.
  • Streamlined quality control procedures for increased efficiency and reduced production downtime.
  • Facilitated effective communication between departments regarding product specifications, tolerances, and testing requirements.
  • Optimized resource allocation, adjusting staffing levels and equipment utilization in alignment with production schedules and quality objectives.
  • Championed lean manufacturing principles within the organization, resulting in significant waste reduction and cost savings.
  • Coordinated disposal of defective materials unsuitable for rework or recycling.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
  • Inspected products and worker progress throughout production.

Acting Quality Supervisor

PURPLE INNOVATIONS INC
01.2019 - 06.2020
  • Directed and supervised employees involved in product inspection and quality control procedures.
  • Enhanced product quality by implementing stringent inspection processes and providing comprehensive feedback to production teams.
  • Promoted a safety-first mindset among team members through regular training sessions on safe work methods and equipment usage protocols.
  • Collaborated with cross-functional teams to establish quality standards and ensure compliance with industry regulations.
  • Streamlined quality control procedures for increased efficiency and reduced production downtime.
  • Facilitated effective communication between departments regarding product specifications, tolerances, and testing requirements.
  • Mentored junior staff in quality management best practices, fostering a culture of excellence and accountability.
  • Championed lean manufacturing principles within the organization, resulting in significant waste reduction and cost savings.
  • Coordinated disposal of discrepant materials unsuitable for rework or recycling.
  • Supervised and directed quality control personnel through effective mentoring, coaching and work delegation.
  • Trained workers in different departments in improved procedures designed to enhance quality and eliminate errors.
  • Specified quality requirements of raw materials with employees.
  • Inspected products and worker progress throughout production.

Quality Line Inspector

PURPLE INNOVATIONS INC
07.2018 - 01.2019
  • Followed standard operating procedures for inspections and tests.
  • Inspected raw materials for defects or inconsistencies before being used in production.
  • Performed visual and mechanical inspections on finished products according to company specifications.
  • Monitored product quality at all stages of production process.
  • Assisted in reducing production downtime by promptly communicating inspection results to the production team.
  • Provided technical support to production staff when needed regarding quality assurance procedures.
  • Monitored machine operations to ensure quality standards were met.
  • Documented all inspection results, including non-conforming parts.
  • Applied lean principles such as 5S methodology to streamline processes where possible.
  • Increased efficiency of the inspection process by utilizing advanced tools and equipment for precise measurements.
  • Recorded inspection and test results on data sheets.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Followed safety protocols while handling hazardous materials.
  • Provided feedback to production team regarding product quality.
  • Sampled products to verify compliance with standards
  • Weighed products prior to shipment to confirm accuracy.

Production Line Lead

PURPLE INNOVATIONS INC
12.2017 - 07.2018
  • Coordinated with quality control teams to address any product defects or deviations from established standards, ensuring customer satisfaction.
  • Streamlined workflow for better time management and optimized resource allocation.
  • Conducted regular performance evaluations for team members to identify areas of improvement and provide coaching or additional training if needed.
  • Maintained open lines of communication with supervisors and managers regarding any ongoing challenges or opportunities for improvement within the production area.
  • Increased employee productivity by providing clear instructions, setting expectations, and offering constructive feedback.
  • Played an integral role in meeting or exceeding production goals and deadlines by consistently prioritizing tasks, allocating resources, and monitoring progress.
  • Assisted in the training of new employees on company policies, procedures, and equipment operation to enhance team skill sets.
  • Improved overall product quality by closely supervising production processes and addressing issues promptly.
  • Ensured compliance with safety regulations and maintained a clean working environment to prevent accidents.
  • Prioritized employee safety to reduce incidents.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.

Production Line Worker

PURPLE INNOVATIONS INC
09.2017 - 12.2017
  • Consistently met or exceeded daily performance metrics, showcasing dedication to company objectives and personal growth as an employee.
  • Collaborated with other production workers to achieve smooth running of production line.
  • Communicated with supervisor regarding production line issues and needed repairs for fast resolution.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Maintained a clean and organized workspace, adhering to 5S principles for optimal efficiency and safety.
  • Optimized workflow by adapting quickly to changes in production schedules or job assignments as needed.
  • Trained new employees by demonstrating operation of production line machinery.
  • Followed safety protocols to prevent accidents and injuries to self and colleagues.

Owner/Operator

OZARK WEB PRESS, INC
02.1991 - 04.2017
  • Hired, trained, and provided ongoing training to pressroom staff on new equipment, technology, and best practices, fostering a culture of continuous improvement
  • Helped team members tackle daily workloads with confidence through empowered training and motivational strategies
  • Developed and managed the maintenance schedule for printing press and related equipment, minimizing downtime and ensuring optimal functionality
  • Enforced safety protocols and procedures, creating a safe working environment and providing comprehensive training on safety practices and emergency procedures
  • Collaborated with production managers, editors, and staff to plan print schedules, accommodating special print requests and ensuring seamless production process
  • Identified and resolved technical issues related to the printing process, utilizing problem-solving skills to maintain efficient operations
  • Managed the inventory of printing supplies, working with procurement to ensure a cost-effective and well-stocked supply of materials
  • Developed and oversaw the budget for the pressroom, monitoring expenses, and recommending cost saving measures
  • Maintained open communication with various departments to coordinate production activities, promptly addressing any issues or concerns
  • Stayed abreast of industry trends, technological advancements, and changes in printing technologies, implementing necessary changes or upgrades to enhance efficiency and productivity
  • Provided professional and friendly service to all internal and external customers
  • Oversaw day-to-day activities to facilitate business operations and ensure smooth workflow
  • Contacted existing and prospective clients to increase new and repeat business
  • Resolved customer complaints in a timely manner while maintaining professionalism
  • Set prices or credit terms for goods or services based on forecasts or customer demand
  • Delivered products of consistent quality to customers by working directly with vendors on delivery and production issues
  • Maintained all financial documents, such as payroll, bank statements, balance sheets, and income statements

Skills

  • General Operations
  • General Logistics
  • Operational Efficiency
  • Communication
  • Staff Oversight
  • Priority Management
  • Training and Mentoring
  • Staff Discipline
  • Onboarding and Orientation
  • Quality Control
  • Leadership and Supervision
  • Safety Compliance
  • Adaptability
  • Employee Supervision
  • Schedule Development
  • Processes and Procedures
  • Customer Service
  • Multitasking
  • Supply
  • Troubleshooting
  • Materials Management
  • Operations Management
  • Negotiation
  • Waste Reduction
  • Management
  • Self-Motivation
  • Human Resources

Timeline

Senior Quality Supervisor

PURPLE INNOVATIONS INC
02.2023 - Current

Quality Supervisor

PURPLE INNOVATIONS INC
06.2020 - 02.2023

Acting Quality Supervisor

PURPLE INNOVATIONS INC
01.2019 - 06.2020

Quality Line Inspector

PURPLE INNOVATIONS INC
07.2018 - 01.2019

Production Line Lead

PURPLE INNOVATIONS INC
12.2017 - 07.2018

Production Line Worker

PURPLE INNOVATIONS INC
09.2017 - 12.2017

Owner/Operator

OZARK WEB PRESS, INC
02.1991 - 04.2017
Deanna Glenn