Summary
Overview
Work History
Education
Skills
Certification
References
References
Timeline
Generic

Deanna Goodwin

Weare

Summary

Dynamic Information System Security Officer with NH Army National Guard, adept in risk management frameworks and compliance. Demonstrated capacity to elevate team productivity and surpass objectives through strategic initiatives and effective communication. Expertise in Salesforce CRM and data visualization using Power BI, delivering impactful results across diverse environments.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Information System Security Officer – G6 NHARNG

NH Army National Guard
Concord
12.2024 - Current
  • Position closely aligned with Governance, Risk, Compliance (GRC).
  • Establish and uphold security controls, perform risk assessments, and guarantee compliance with standards and regulations.
  • Leverage Risk Management Framework in conjunction with eMASS tools
  • Create and sustain security documentation
  • Convey information effectively and succinctly to both technical and non-technical audiences.

Human Resource Officer – 941st MP BN

NH Army National Guard
Concord
06.2022 - Current
  • Establish policy, methodologies, and procedures to fulfill mission requirements and objectives.
  • Maintain updated knowledge through continuing education and advanced training.
  • Optimize time management to guarantee timely task completion and adherence to deadlines.
  • Analyze team member capabilities and distribute tasks for enhanced productivity.
  • Provide leadership during times of organizational change or crisis situations.

Adjunct Professor

Southern New Hampshire University
Manchester
12.2020 - Current
  • Facilitate undergraduate courses on a course-by-course basis.
  • Assist an average of 30 students per course by delivering personalized support as they pursue educational goals.
  • Engage in online classroom throughout week while promptly addressing student inquiries via email.

Security Guard – New Boston Space Force Station

Shields Point LLC
New Boston
12.2024 - 05.2025
  • Regulated access to classified areas, oversee premises and personnel, and uphold secure environment.
  • Facilitated emergency response procedures as instructed by senior officers.
  • Developed proficiency in operating surveillance equipment while executing regular inspections.

Budget Analyst – Recruiting & Retention BN

NH Army National Guard
Concord
02.2024 - 10.2024
  • Conducted intricate budget development, formulation, and execution for RRB.
  • Assured that obligations incurred and resulting expenditures of funds are in accordance with pertinent laws and regulations.
  • Monitored obligations, expenditures, and flow of funds while ensuring fund availability.

Team Lead Advising

Southern New Hampshire University
Manchester
11.2019 - 02.2024
  • Facilitated a team of 12 advisors in providing exceptional customer service to students.
  • Built a high-performing team by managing and measuring results through diverse reporting metrics.
    Drove achievement of results within established KPIs by implementing strategic initiatives.
  • Surpasses goal consistently across terms while outperforming other advising teams in student success, registrations, outreach, and availability metrics.
  • Coordinated with marketing, career, and academic departments to communicate essential information about the direction of the healthcare vertical.
  • Developed innovative recognition systems for students and advisors in remote settings.
    Received recognition from University President for impactful contributions.
  • Drove initiatives to strengthen communication between Academic Support and other departments for improved student services.
    Provided valuable perspectives for new tutoring program based on student feedback received through advisors.
    Collaborated with multiple departments to align efforts in supporting student success.

Human Resource Officer – 195th RTI

NH Army National Guard
Concord
09.2020 - 06.2022
  • Responsible for providing personnel support that affects Soldiers’ overall welfare and well-being.
  • Supported commanders through careful accounting and management of Soldiers' combat preparedness

Academic Advisor

Southern New Hampshire University
Manchester
10.2018 - 11.2019
  • Oversaw caseload of 250-300 students in business and education graduate programs through regular phone and email outreach.
  • Developed and sustained course plans alongside student registrations throughout programs.
  • Partnered with academics, admissions, career, and academic support departments to enhance student success both academically and professionally.
  • Employed Salesforce to establish and sustain targeted, effective communication with students on caseload and those arriving through inbound line.
  • Consistently outperformed objectives related to registration, student persistence, and student achievement

Client Services Representative

Fidelity Investments
Merrimack
02.2017 - 10.2018
  • Ensured client satisfaction on the general inbound line, as well as being a member of the stock plan services team.
  • Enacted stock, mutual funds, and options trades, as well as transactions with complex equity compensation, while maintaining a perfect execution record.
  • Averaged 65 calls per day, and specialized in problem resolution.
  • Exceeded goals at 115% of customer satisfaction scores, average calls handled, and error-free performances. Received quarterly bonus compensation for production.

Premium Relationship Associate

Fidelity Investments
Merrimack
06.2016 - 02.2017
  • Focused on building relationships with non-active customers.
  • Utilized generated leads to outreach to 120 clients on average per day.
  • Exceeded goals at 110% of call production and clients converting 401(k)s to Fidelity IRAs. Received quarterly bonus compensation for results.

Special Education

Goffstown High School
Goffstown
07.2015 - 06.2016
  • Managed a caseload of 25 to 35 students.
  • Facilitated interactions with students, teachers, administration, and parents to ensure that each individual student’s needs were being met.
  • Wrote, monitored, and implemented IEPs for all students on the caseload.
  • Taught a modified Algebra II course.

Varsity Girls Basketball Coach

Goffstown High School
Goffstown
07.2011 - 06.2016
  • Developed the girls' basketball program and facilitated the growth of the three teams.
  • Created community outreach opportunities to develop relationships with those outside the program.
  • Developed, advertised, and conducted summer youth programs, which provided development for the younger players, and mentoring opportunities for the high school players.
  • I coached the varsity team to a 2016 State Championship.

In-School Suspension Program Instructor

Goffstown High School
Goffstown
07.2011 - 06.2015
  • Developed and facilitated a suspension program at the high school.
  • Conduit between students, parents, administration, and teachers.
  • Collaborated with the special education department to devise plans that would help students achieve academic success.

Special Education Paraeducator

Thortons Ferry School
Merrimack
02.2011 - 06.2011
  • Assistant to the main teacher of a first-grade class.
  • Collaborated with the administration, parents, teachers, and students to devise ways to help set the students up for academic success.

Mathematics Teacher

St. John Regional School
Concord
07.2008 - 07.2010
  • Developed new curriculum for Algebra, Pre-Algebra, and 6th grade courses.
  • Taught 6-8th grade students.

Education

Masters of Ed. -

Southern New Hampshire University
Manchester, NH
05.2013

BS Business Admin. -

Southern New Hampshire University
Manchester, NH
09-2006

High School Diploma -

Phillips Exeter Academy
Exeter, NH
06-2003

Skills

  • Risk management framework and EMass
  • GFEBS financial systems
  • Data visualization with Power BI
  • Salesforce CRM proficiency
  • Microsoft Office applications
  • Internet research skills

Certification

  • Series 7 & Series 66, 01/01/16
  • CEP Level 1, 01/01/18
  • NH Certified Business Teacher, 01/01/13
  • Praxis I Core Academic Skills, 01/01/10

References

References upon request.

References

References available upon request.

Timeline

Information System Security Officer – G6 NHARNG

NH Army National Guard
12.2024 - Current

Security Guard – New Boston Space Force Station

Shields Point LLC
12.2024 - 05.2025

Budget Analyst – Recruiting & Retention BN

NH Army National Guard
02.2024 - 10.2024

Human Resource Officer – 941st MP BN

NH Army National Guard
06.2022 - Current

Adjunct Professor

Southern New Hampshire University
12.2020 - Current

Human Resource Officer – 195th RTI

NH Army National Guard
09.2020 - 06.2022

Team Lead Advising

Southern New Hampshire University
11.2019 - 02.2024

Academic Advisor

Southern New Hampshire University
10.2018 - 11.2019

Client Services Representative

Fidelity Investments
02.2017 - 10.2018

Premium Relationship Associate

Fidelity Investments
06.2016 - 02.2017

Special Education

Goffstown High School
07.2015 - 06.2016

Varsity Girls Basketball Coach

Goffstown High School
07.2011 - 06.2016

In-School Suspension Program Instructor

Goffstown High School
07.2011 - 06.2015

Special Education Paraeducator

Thortons Ferry School
02.2011 - 06.2011

Mathematics Teacher

St. John Regional School
07.2008 - 07.2010

Masters of Ed. -

Southern New Hampshire University

BS Business Admin. -

Southern New Hampshire University

High School Diploma -

Phillips Exeter Academy
Deanna Goodwin
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