Deanna Goonasekera
Staten Island,NY
Summary
Results-driven healthcare professional with extensive experience at Rite Aid recognized for delivering high-quality patient care and seamless patient flow coordination. Demonstrates expertise in comprehensive vital signs assessment and excels in managing multiple tasks to enhance operational efficiency. Upholds HIPAA compliance while providing compassionate support to patients, aimed at fostering a positive healthcare environment.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Medical Assistant Student/Intern
Community Health Center of Richmond
Staten Island, NY
01.2024 - 01.2025
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Provided support to other clinical staff members by answering questions or providing assistance when needed.
- Checked vital signs such as temperature, pulse rate, respiration rate, height and weight measurements for accuracy.
- Assisted back office patient processes to reduce office wait times.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Ensured that exam rooms were stocked with necessary forms and supplies prior to each appointment.
Patient Care Technician , Emergency Room
ChristianaCare
Newark, DE
01.2023 - 12.2023
- Recorded patient conditions and vital signs before and after medical operations.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Reminded patients to take prescribed medications or nutritional supplements.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Answered patient call signals and signal lights to determine patients' needs.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Prepared patient chart for admission and compiled appropriate paperwork.
CNA , Home Health Care Technician
Golden Gate Rehabilitation Center and Nursing Home
Staten Island, NY
05.2021 - 05.2022
- Assisted patients in ambulation and transfers using proper body mechanics.
- Assisted residents in preparing for activities and social programs.
- Answered patient call lights promptly and responded to requests appropriately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
- Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Reported changes in patient conditions to registered nurse or physician.
- Monitored vital signs such as pulse rate, respiration rate, and blood pressure.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Helped residents walk with or without self-help devices.
- Collaborated with interdisciplinary team members to ensure quality patient care was delivered at all times.
Pharmacy Technician
Rite Aid Pharmacy
Staten Island, NY
01.2014 - 12.2018
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Entered patient and prescription information into pharmacy software systems with high attention to detail.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Verified accuracy of medication labels before they were dispensed to customers.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Provided education materials about medications to patients upon request.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Restocked shelves with new supplies of medications as needed.
Education
Graduate Certificate - Certified Nursing Assistant
The New Millennium Training Center
Staten Island, NY05-2021
Associate of Science - Pharmacy Technician
College of Staten Island
Staten Island, NY01-2015
Bachelor of Science - Medical Assistant
St. Paul's School Of Nursing
Staten Island, NYSkills
- High-Quality Patient Care
- HIPAA compliance
- Patient flow coordination
- Medical Record Management
- Medical terminology mastery
- Comprehensive Vital Signs Assessment
- Healthcare Assistance
- Skilled in Prioritizing Multiple Tasks
- Problem-solving capacity
Certification
- Associate's Degree in Phamacy Technician
- 4.5 GPA
- Honor Roll
Languages
English
Professional
Spanish
Professional
Accomplishments
- Honor Roll 2015 , Susan E. Wagner High School
- Honor Roll 2016 , Susan E. Wagner High School
- Honor Roll 2017 , Susan E. Wagner High School
Timeline
Medical Assistant Student/Intern
Community Health Center of Richmond
01.2024 - 01.2025
Patient Care Technician , Emergency Room
ChristianaCare
01.2023 - 12.2023
CNA , Home Health Care Technician
Golden Gate Rehabilitation Center and Nursing Home
05.2021 - 05.2022
Pharmacy Technician
Rite Aid Pharmacy
01.2014 - 12.2018
Graduate Certificate - Certified Nursing Assistant
The New Millennium Training Center
Associate of Science - Pharmacy Technician
College of Staten Island
Bachelor of Science - Medical Assistant
St. Paul's School Of Nursing
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