DeAnna Hamler
Chicago,IL
Summary
Highly qualified Senior Admissions Advisor with experience supporting students' of all ages transition into higher education. Excels at guiding students to make and meet academic goals. Takes pride in creating supportive environments and encouraging positive interactions. Proven professional and self-starter with excellent communication skills. Consistent in meeting the established goals required by the university. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Senior Admissions Lead Counselor
Herzing University
06.2019 - Current
- Educating and attracting potential prospective students to attend Herzing University through inbound and outbound phone calls, outreach emails, and referrals
- Providing information to prospective students on the advantages of attending Herzing University and presenting presentations
- Interviewing prospective students to define a program of interest, and ensure all aspects of the enrollment process are completed thoroughly and accurately
- Provide guidance and leadership to colleagues when new protocols of the university are implemented
- Assist the director in presentations of new information to train associate admission advisors
- Create and present helpful tips for advisors to perfect their admissions role.
- Present clear information on clinical placement, financial aid process, and enrollment checklist for prospective nursing students in undergraduate or graduate nursing programs
- Maintained positive relationships with students, faculty, alumni, and administration.
Senior National Admissions Advisor
American Intercontinental University
01.2016 - 06.2019
- Professionally assists prospective students through the admissions process in accordance with all applicable federal and state regulations, school policies and procedures, and in compliance with all accrediting standards and requirements
- Responsible for developing, managing and meeting action plans to obtain personal and departmental student population objectives
- Partners with departments outside of Admissions including Financial Aid, and Academics to ensure the delivery of a high level of service to every student preparing for a degree program
- Conduct high volume of telephone interviews and e-mail correspondence to identify student prospects to determine their educational needs, concerns and interests
- Successfully meet recruitment and enrollment goals by building strong rapport with diverse student population
- Acquired military training on being familiar with their benefits and different types of funding.
- Identified and addressed concerns of incoming students and parents.
Residential Director Care Professional
Opportunity House Inc
02.2015 - 01.2016
- Taught and provided support to clients living in a group home by demonstrating basic living skills to increase quality of life
- Received Medication Authorization, CPR certification, QBS and a DSP/DDA certificates within 3 months of intensive training
- Collaborated with co-workers to consolidate and plan behavior goals for clients
- Worked in different departments of opportunity house such as the developmental school setting, and Community recreations.
- Enforced policies and safety standards through building and room rounds.
- Provided crisis management and intervention during emergency situations.
- Coordinated activities and events to create safe, positive and inclusive environment.
- Collaborated with residential team to maximize effective and efficient operations.
- Developed, implemented and monitored residential policies and procedures.
Housing and Dining Manager
Northern Illinois University
01.2012 - 02.2015
- Utilized strategic planning skills to prepare work schedules of 130+ employees to ensure timely delivery services
- Appreciate diverse work setting and built business growth to increase company sales
- Supervised 30 employees on a daily basis to structure an organized business
- Conducted interviews, hired, terminated, and prepared payroll for an excessive number of employees
- Resolved conflicts and created solutions within the work environment to implement a positive work setting.
Independent Living Case Manager
Ramp No Limits
10.2015 - 12.2015
- Assisted with new intakes and helped provide solutions to advance the lives of people with disabilities
- Experience with home visitations of consumers to ensure their health and safety while living independently
- Formulated goals and assessments with consumers to promote the growth and well-being of the individual.
- Monitored clients' progress and tracked client services to provide crisis interventions.
- Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
- Developed and implemented comprehensive case management plans to address client needs and goals.
- Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Program Director Assistant
Kishwaukee Special Recreation Association
03.2013 - 08.2015
- Prepared daily activities for all ages to enhance learning ability
- Provided direct and indirect instructional support to individuals with disabilities in a positive environment
- Implemented special educational strategies and techniques during instruction to improve the development of sensory- and perceptual-motor skills, language, cognition, and memory
- Modified activities for participants with disabilities based upon a variety of instructional techniques
- Revised policies and developed and implemented training programs to increase productivity of organization.
- Updated director about project status, updates and concerns on daily basis.
- Monitored programming schedules, conformance to guidelines and quality.
- Created and enforced programming standards to maintain compliance with regulatory requirements.
Education
Bachelor of Science - Occupational Therapy
Northern Illinois University
DeKalb, IL12.2015
Master of Science - Higher Education
Purdue University
West Lafayette, IN05.2020
Skills
- Sales Strategies
- Recruiting
- CRM and Salesforce
- Admissions Process
- Career Guidance
- Converting Leads
- Educational Enrichment
- Leadership
- Management
- Training and Development
- Case Management
- Conversant in American Sign Language
Timeline
Senior Admissions Lead Counselor
Herzing University
06.2019 - Current
Senior National Admissions Advisor
American Intercontinental University
01.2016 - 06.2019
Independent Living Case Manager
Ramp No Limits
10.2015 - 12.2015
Residential Director Care Professional
Opportunity House Inc
02.2015 - 01.2016
Program Director Assistant
Kishwaukee Special Recreation Association
03.2013 - 08.2015
Housing and Dining Manager
Northern Illinois University
01.2012 - 02.2015
Bachelor of Science - Occupational Therapy
Northern Illinois University
Master of Science - Higher Education
Purdue University
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