Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Deanna Harris

Chicago,IL

Summary


Professional grocery team leader with proven track record in retail management. Strong focus on team collaboration and achieving results, ensuring reliability and adaptability to changing needs. Adept at inventory management, customer service, and staff training, with keen eye for operational efficiency and customer satisfaction. Known for effective communication and leadership, fostering a cohesive and productive team environment.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Grocery Team Leader

Whole Food Market
08.2022 - Current
  • Resolved customer complaints professionally, taking appropriate action to rectify issues and maintain customer loyalty.
  • Ensured optimal product availability with diligent inventory management practices.
  • Delegated tasks and duties to grocery team members and clearly communicated timeframes for completion.
  • Set and updated weekly work schedules to meet coverage demands by utilizing Kronos and JTS assignments.
  • Promoted a safe work environment by enforcing safety protocols and addressing any potential hazards promptly.
  • Mentored new and existing employees, providing comprehensive training on store policies, procedures, and best practices and encouraging promotion.
  • Boosted sales through strategic merchandising and promotional displays in high-traffic areas.

Gro-Body Team Leader

Whole Foods Market Inc
07.2019 - 08.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise while cross training across departments.
  • Mentored team members, helping them develop their leadership potential and advance in their careers.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an open door policy with inclusive and diverse team culture, promoting respect and understanding among all members.
  • Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
  • Ensured both Whole Body and Grocery teams passed OTS certification.


Market Team Assistant Team Leader

Whole Food Market
03.2017 - 07.2018
  • Learned the merchandising and purchasing strategies of the specialty department.
  • Mitigated potential conflicts within the team by addressing issues proactively and mediating discussions when needed.
  • Delivered outstanding support during peak periods or staff shortages to maintain seamless operations.
  • Developed team members' skills through targeted coaching sessions, resulting in improved individual performance.
  • Fostered positive work environment, resulting in decreased employee turnover and increased team cohesion.

Grocery Buyer

Whole Foods Market
05.2016 - 03.2017


  • Developed and implemented seasonal merchandising maps to drive sales and increase customer satisfaction.
  • Managed purchase to sales weekly, optimizing expenditures for maximum profitability.
  • Regularly brought in local items to help small businesses flourish.
  • Was nominated for Team Member of the Year.

Dairy Buyer

Whole Foods Market
02.2015 - 05.2016
  • Ordered high level of perishable products and maintained appropriate back stock levels.
  • Analyzed and controlled product transfers, waste and spoilage.
  • Developed a system to ensure proper date checking procedures well before the implementation of the Task List.
  • Completed spoilage, sampling, temperature and sweep logs.
  • Was a representative of the former Team Mag

Bulk Buyer

Whole Foods Market
09.2014 - 02.2015
  • Developed purchasing skills for weighted and conversion product.
  • Collaborated with other departments to use better merchandising strategies for the bulk department.
  • Was nominated for Team Member of the Year
  • Forecasted purchasing trends and improved merchandising strategies.
  • Maintained key item stock levels and wrote or expedited purchase orders.

Frozen Buyer

Whole Foods Market
08.2013 - 09.2014
  • Built a strong foundation of understanding the relationship of purchasing and margin for the store.
  • Developed buyer skills and concepts of merchandising.
  • Maintained organized back stock levels.
  • Managed and maintained purchase orders and invoices.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries and completed purchase orders.

Team Member

Whole Foods Market
11.2012 - 08.2013
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Acupuncture

Pacific College of Oriental Medicine
Chicago, IL
06-2011

Skills

  • Task delegation
  • Training and mentoring
  • Store opening
  • Excellent communication
  • Relationship building
  • Retail operations
  • Merchandising strategies
  • Employee coaching

Certification

Certified Culture Champion

Timeline

Grocery Team Leader

Whole Food Market
08.2022 - Current

Gro-Body Team Leader

Whole Foods Market Inc
07.2019 - 08.2022

Market Team Assistant Team Leader

Whole Food Market
03.2017 - 07.2018

Grocery Buyer

Whole Foods Market
05.2016 - 03.2017

Dairy Buyer

Whole Foods Market
02.2015 - 05.2016

Bulk Buyer

Whole Foods Market
09.2014 - 02.2015

Frozen Buyer

Whole Foods Market
08.2013 - 09.2014

Team Member

Whole Foods Market
11.2012 - 08.2013

Acupuncture

Pacific College of Oriental Medicine

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Deanna Harris