DEANNA HEBERT
Cheyenne,WY
Summary
Seasoned PMO Contracts and Planning Manager at Wyoming Medicaid, adept in strategic decision-making and team leadership. Spearheaded innovative business analysis, enhancing system compliance and efficiency. Excelled in cross-functional collaboration and procurement management, securing CMS certifications. Demonstrated prowess in stakeholder engagement and contract negotiation, driving project success and federal fund acquisition.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PMO Contracts and Planning Manager
Wyoming Medicaid - DHCF
Cheyenne, Wyoming
10.2022 - Current
- Manages Project Management Office Planning, Project and Business Analysis, and Contracts Group activities
- Responsible for hiring, training, managing, and developing members of the group to enable achievement of group goals, capabilities, and project outcomes
- Monitors expenditures and plans budgets for the vendor contracts for the Wyoming Integrated Next Generation System (WINGS) project and other MMIS related contracts to ensure the systems comply with state and federal regulations for enhanced federal financial participation
- Responsible for obtaining approval from CMS for enhanced funding for all contract-related activities and for reporting of projected and actual contract expenditures in conjunction with Fiscal Services
- Manages budgeting meticulously, ensuring accurate reporting and adherence to fiscal policies
- Coordinates with CMS to determine outcomes goals for systems, ensure these are met, and obtain system certifications
- Fosters strong CMS relations to secure system certifications and meet federal program goals
- Oversees procurement schedules and processes and resulting contracts
- Manages staffing and services contracts as needed
- Evaluates performance, advises administration and stakeholder groups, and makes improvement recommendations
- Interacts with end users to ensure existing systems are meeting user needs
- Oversees management of all related activities including long-range needs analysis, certification, quality control, and policy enforcement
- Sets goals, objectives, and performance measures for planning, development, implementation, and enhancements for the MMIS that reflects the consensus of key stakeholders, and ensure coordination, integration, and alignment of efforts
- Develops relationships with program managers and administrators to understand the Department's priorities and objectives
- Works with program managers and administrators to ensure the standardization of quality and outcome reporting measures
- Performs workflow analysis for system users and applies analysis information to a long-term plan for the Department's MMIS especially as they relate to other health and economic assistance programs
- Evaluates current and future public program efforts/system requirements and match them with Department's priorities
- Works as a team member with CIO staff and other state agencies to ensure connectivity and compatibility between the State's information technology systems
Senior Business Analyst
Wyoming Medicaid - DHCF
Cheyenne, Wyoming
05.2018 - 10.2022
- Spearheaded business analysis initiatives, driving innovative solutions at Wyoming Medicaid - DHCF
- Enhanced cross-functional collaboration, optimizing business processes and boosting efficiency
- Interpreted complex data, delivering insightful analysis that informed strategic decision-making
- Managed project requirements and gaps, contributing to the successful execution of IT projects
- Conducted User Acceptance Testing (UAT) to validate system functionality and reliability
- Spearheaded CMS certifications and procurement processes, ensuring project success
- Led evaluation teams for procurements, ensuring seamless coordination and effective workflow.
Business Analyst
Wyoming Medicaid - DHCF
Cheyenne, Wyoming
07.2016 - 05.2018
- Led cross-functional teams to streamline business operations, enhancing efficiency
- Interpreted complex data, driving insightful business decisions
- Managed IT project requirements, identifying critical gaps
- Spearheaded CMS certifications and procurement processes, ensuring project success
- Conducted workflow analysis, optimizing system usability
- Managed comprehensive UAT, refining system accuracy and user satisfaction.
Administrative Assistant
State of Wyoming - DHCF
Cheyenne, Wyoming
08.2015 - 07.2016
- Efficiently managed multi-line phone system, ensuring courteous service to Medicaid clients
- Enhanced office operations through meticulous file management and precise data entry
- Successfully coordinated mass mailings, significantly boosting office efficiency
- Managed scheduling for conference and training rooms, optimizing space utilization
- Processed incoming mail and drafted correspondence, effectively supporting office staff.
Education
Master's - Cybersecurity & Information Assurance
Western Governors University
03-2025
Bachelor of Science - Civil Engineering
University of Wyoming
12-2006
Skills
- Strategic Decision-making - 2 years
- Strategic Planning - 2 years
- Team Leadership - 6 years
- Cross-functional Collaboration - 8 years
- Stakeholder Engagement - 8 years
- Procurement Management - 8 years
- Business Analysis - 8 years
- Contract Negotiation - 2 years
- System Certification - 8 years
Certification
Certified in Cybersecurity, 11/2023, 11/2026, International Information System Security Certification Consortium (ISC2) certification
Timeline
PMO Contracts and Planning Manager
Wyoming Medicaid - DHCF
10.2022 - Current
Senior Business Analyst
Wyoming Medicaid - DHCF
05.2018 - 10.2022
Business Analyst
Wyoming Medicaid - DHCF
07.2016 - 05.2018
Administrative Assistant
State of Wyoming - DHCF
08.2015 - 07.2016
Master's - Cybersecurity & Information Assurance
Western Governors University
Bachelor of Science - Civil Engineering
University of Wyoming
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