DEANNA HEFFNER
Samaritan Hospital
Averill Park,NY
5
Certifications
2
years of professional experience
Registered Nurse supporting safe, attentive patient care with a strong base in active listening, calm de-escalation, and clear communication developed in fast-paced setting. While working in a critical care setting this leads to a detail-focused, critical thinking approach to following procedures, managing sensitive interactions, and staying organized under pressure. Well positioned to contribute to patient comfort, teamwork, and reliable bedside support.
Work History
Registered Nurse
1 Year 10 Months- Monitored patient conditions and reported changes promptly to provider to support safe, coordinated care.
- Administered routine nursing care while maintaining a calm, professional presence during busy shifts.
- Documented assessments, interventions, and patient responses in accordance with hospital procedures.
- Supported patients and families with active listening to address concerns and explain care steps clearly.
- Applied de-escalation techniques in Emergency Room to help calm tense situations and maintain a respectful care environment.
Education
Associate of Science - Nursing
Bachelor of Arts - Psychology
High School Diploma
- Advanced Regents diploma
Skills
BLS/ACLS/PALS certified
Critical thinking
Time management
Judgment and decision making in critical situations
Monitoring of a critical patient
De-escalation techniques
Certification
Florence Nightingale Award
Timeline
Registered Nurse
Samaritan Hospital
01.2025 - CurrentRead More
Averill Park High School
High School Diploma
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Siena College
Bachelor of Arts from Psychology
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Samaritan School of Nursing
Associate of Science from Nursing
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