Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
References
Timeline
Generic

Deanna Heflin

Elkton

Summary

Professional with extensive experience in early intervention programs, specializing in data entry and documentation. Proven expertise in pediatric speech therapy and behavior management, fostering teamwork and collaboration. Committed to enhancing early childhood development through innovative lesson planning and effective family communication. Proficient in delivering individual and group speech therapy in clinical and classroom settings, with experience in assessments and clinical documentation.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Secretary

First Steps Early Intervention Program
Hopkinsville
11.2018 - 02.2021
  • Performed data entry into computer systems; ensured accuracy of all entered information.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization.
  • Organized and maintained filing systems for important documents.
  • Ordered supplies as needed; tracked inventory levels and placed orders with vendors when necessary.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Provided administrative support to the Office Manager and other staff members.
  • Handled confidential documents with discretion.
  • Collaborated with internal departments to ensure smooth transitions for referred patients.
  • Ensured compliance with applicable laws and regulations regarding referrals.
  • Performed data entry related to referrals into electronic health record systems.

Babysitter

Parents Of Children
Elkton
01.2004 - 02.2018
  • Developing creative ways to encourage learning through everyday experiences.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Establishing trust through consistent communication with both parents and kids.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Remaining alert at all times while caring for multiple children simultaneously.

Education

Bachelor of Science - Communication Disorders

Western Kentucky University
Bowling Green, KY
05-2025

Associate of Applied Science - Early Childhood Education

Hopkinsville Community College
Hopkinsville, KY
05-2022

Skills

  • Pediatric speech therapy
  • Clinical experience
  • Group therapy facilitation
  • Assessment techniques
  • Data entry and documentation
  • Lesson planning
  • Behavior management
  • Service learning
  • Early childhood development
  • Team collaboration
  • Classroom experience
  • Special needs support

Affiliations

  • Service learning in assisted living facilities
  • Volunteer in ministry work at Hearthstone Place nursing home facility

Accomplishments

  • Invitation to the National Honor's Society at Western Kentucky University

Certification

  • Associate in Applied Science, May 8th, 2022
  • Child Care Assistant, May 9th, 2021
  • Interdisciplinary Early Childhood Technical, May 8th, 2022
  • Kentucky Childcare Provider, December 13th, 2020
  • Interdisciplinary Early Childhood Education, May 8th, 2022
  • Bachelor of Science in Communication Disorders

References

References available upon request.

Timeline

Secretary

First Steps Early Intervention Program
11.2018 - 02.2021

Babysitter

Parents Of Children
01.2004 - 02.2018

Bachelor of Science - Communication Disorders

Western Kentucky University

Associate of Applied Science - Early Childhood Education

Hopkinsville Community College