Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Deanna Heman

Gladstone,OR

Summary

Reliable professional skilled at coordinating supplies, records and schedules to keep office teams on-task and ready for daily demands. Proficient in using diverse software to produce professional spreadsheets, reports and correspondence. Positive, upbeat, and service-oriented attitude toward completing tasks. Organized professional with a background in office administration. Skilled in data entry, file management, and scheduling, with strong capabilities in multitasking and prioritizing workloads. Excel through communication, problem-solving, and adaptability, contributing to team success.

Overview

8
8
years of professional experience

Work History

Office Asssistant 2

City of Gladstone
Gladstone, OR
08.2017 - 04.2025
  • Managed inventory of office supplies and placed orders when needed.
  • Monitored office expenses and submitted purchase requests.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.
  • Troubleshot office equipment, computer hardware and software issues.
  • Trained staff members to perform work activities and use computer applications.
  • Assisted in the development and implementation of office policies and procedures.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Collected, counted and disbursed money to complete basic bookkeeping and banking transactions.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Organized office operations and procedures, such as managing calendars, scheduling appointments, preparing reports and maintaining records.
  • Performed data entry tasks into various computer systems accurately and efficiently.
  • Processed and prepared business or government forms and expense reports.
  • Provided administrative support to multiple departments as needed.
  • Monitored office supplies inventory and placed orders when necessary.
  • Maintained confidentiality of sensitive information and documents.
  • Inventoried and ordered materials, supplies and services.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Prepared meeting agendas, attended meetings and recorded and transcribed minutes.
  • Managed office supply inventory by tracking orders and ensuring adequate stock levels are maintained at all times.
  • Facilitated communication within the office and with external partners.
  • Greeted visitors in a professional manner and provided assistance when necessary.
  • Managed daily office operations and maintained a clean and efficient workspace.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Supported bookkeeping tasks such as invoicing and expense tracking.
  • Created spreadsheets using Microsoft Excel to track expenses and other financial data related to the office budget.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Janitorial correspondence and review their scope of work.
  • Coordinate surplus furniture, electronics, and supplies.
  • Intake of inventory and confirm there are no discrepancies, and reach out to vendors if there is incomplete inventory.
  • Review all billing for discrepancies with inventory received.

Education

Business Administration And Management

Pierce College
Woodland Hills, CA

Skills

  • Data entry
  • Microsoft Office
  • Inventory management
  • Office organization
  • Equipment troubleshooting
  • Customer communication
  • File management
  • Expense tracking
  • Document preparation
  • Confidentiality maintenance
  • Problem solving
  • Mail distribution
  • Multitasking Abilities
  • Inventory tracking
  • Scanning and copying
  • Documentation and reporting
  • Data entry and 10-key
  • Expense reporting
  • Spreadsheet management
  • Problem-solving aptitude
  • Event logistics coordination
  • Strong interpersonal skills
  • File maintenance
  • Event planning
  • Attention to detail
  • Document management
  • Record keeping
  • Outlook/ Excel/ Publisher/ Word/Powerpoint/Tyler/MSC/ Oregon Access
  • Document editing
  • Communication
  • Clerical support

References

References available upon request.

Timeline

Office Asssistant 2

City of Gladstone
08.2017 - 04.2025

Business Administration And Management

Pierce College
Deanna Heman