Summary
Overview
Work History
Education
Skills
Timeline
Generic

DeAnna Henderson

Victorville

Summary

Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Child care professional prepared to provide attentive and compassionate care, fostering safe and stimulating environment. Known for collaborative approach, dependable support, and adaptability to changing needs. Skilled in child development, communication, and conflict resolution.

Experienced with creating nurturing and safe environment for children. Utilizes effective communication and problem-solving skills to address individual needs and challenges. Track record of fostering emotional and cognitive development through engaging activities.

Professional caregiver with solid background in child development and safety. Skilled in creating nurturing environments, engaging activities, and effective behavior management. Strong team collaborator consistently achieving positive outcomes. Reliable and adaptable, meeting changing needs with ease.

Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities.

Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature, and proactive approach to solving problems and managing conflict.

Overview

24
24
years of professional experience

Work History

Child Caregiver

LENMOORE LOVE SMALL FAMILY HOME LLC
09.2024 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Ensured child safety through diligent supervision and adherence to established protocols.
  • Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.

ELIGIBILITY WORKER II

Los Angeles County
09.2023 - Current
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and fast-paced environment.
  • Loaded letters onto processing equipment, removed non-processable letters and maintained continuous sorting feed.
  • Followed safety protocols while handling and sorting mail for personal safety purposes.
  • Inspected mail for damages and took appropriate action to deliver in good condition.
  • Distributed mail loading Fedex plane
  • Interviewed applicants and explained scope of different available benefits.
  • Conducted comprehensive income calculations for clients seeking public assistance, ensuring appropriate benefit levels were assigned based on financial need.
  • Assisted clients in understanding complex program requirements through clear explanations and provision of informational resources.
  • Maintained confidentiality at all times while handling sensitive client data related to personal finances, health concerns, and family situations.
  • Enhanced client satisfaction by providing efficient and accurate eligibility assessments for various social service programs.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Prevented unauthorized access to sensitive client files by adhering strictly to established security protocols regarding document storage and disposal.
  • Processed and certified documents for accuracy and compliance with government regulations.
  • Communicated with people from various cultures and backgrounds on application process.
  • Assisted clients with completion of applications and paperwork.

ELIGILIBITY WORKER 1

Los Angeles County
12.2020 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked fast to complete tasks and meet daily deadlines.
  • Followed instructions and procedures to complete assigned tasks.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Worked different stations to provide optimal coverage and meet production goals.

Intermediate Clerk

Los Angeles County
04.2001 - 12.2020
  • Interviewed applicants and explained scope of different available benefits.
  • Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
  • Scheduled appointments with applicants to gather information and explain benefits processes.
  • Managed processing of financial assistance and food stamp benefits applications.
  • Communicated with people from various cultures and backgrounds on application process.
  • Resolved discrepancies with client applications to verify eligibility.
  • Assisted clients with completion of applications and paperwork.
  • Interviewed applicants and explained scope of different available benefits
  • Scheduled appointments with applicants to gather information and explain benefits processes
  • Managed processing of financial assistance and food stamp benefits applications
  • Prepared comprehensive reports for management review, providing valuable insights into departmental performance.
  • Exceeded performance expectations consistently, receiving positive feedback from supervisors and coworkers for dedication, efficiency, and professionalism.
  • Optimized workflow processes by regularly updating procedural documentation based on evolving best practices in the field.
  • Input data into spreadsheets and databases.
  • Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
  • Reviewed files, records and other documents to obtain information to respond to requests.

Education

High School Diploma -

Reseda Senior High School
Reseda, CA
06.1987

Skills

  • Gathering Referrals
  • Public Assistance Programs
  • Community Referrals
  • Electronic Health Records Systems
  • Social Media Platforms
  • Data Entry
  • Clerical Skills
  • CPR training
  • Cleaning and sanitizing
  • Hygiene and cleanliness
  • Early childhood education
  • Activity planning
  • Activities planning
  • Language skills
  • Household chores assistance
  • Age-appropriate activities
  • Positive reinforcement
  • Physical fitness encouragement
  • Child development
  • Outdoor play supervision
  • Social skills teaching
  • Materials management
  • Light housekeeping
  • Child safety awareness
  • Care planning
  • Transportation and driving
  • Special needs experience
  • Behavior management techniques

Timeline

Child Caregiver

LENMOORE LOVE SMALL FAMILY HOME LLC
09.2024 - Current

ELIGIBILITY WORKER II

Los Angeles County
09.2023 - Current

ELIGILIBITY WORKER 1

Los Angeles County
12.2020 - 09.2023

Intermediate Clerk

Los Angeles County
04.2001 - 12.2020

High School Diploma -

Reseda Senior High School
DeAnna Henderson