Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Deanna Henry

Dover,DE

Summary

Experienced and forward-thinking credit analyst with a strong background in customer service and credit analysis. Skilled in utilizing industry best practices to evaluate creditworthiness and minimize risk. Committed to delivering precise and timely financial analysis to support informed decision-making.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Credit Analyst

Barclays
01.2023 - Current
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • 2024 Exceeded Barclays' productivity standards: working a total of 3027 compared to the team's average of 2511, and 3128 credit line increase requests compared to the average of 1975; with a quality rating 7% over average.
  • Top performer 1 time, Honor Roll 2 times and Century club 1 time.
  • Collaborate with Barclays' people leaders and colleagues from other departments to ensure the clients' requests and needs are met.
  • Proficient at analyzing credit reports from Transunion, Experian and Equifax

School Year Educator

Pickering Creek Audubon Center
01.2022 - 01.2023
  • Lead field-based, classroom and outdoor environmental education programs on Pickering Creek's 400 acres, at schools, partnering sites, and online through virtual meeting platforms for pre-K through high school students
  • Serve as a role model naturalist and environmental steward for students, teachers, community and public audiences
  • Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
  • Collaborate with staff to prepare and lead public, community and volunteer programs for families, adults and youth both in-person and online
  • Cared for animal ambassadors, 5 turtles and 2 snakes
  • Designed flyers for upcoming public events
  • Kept track of the amount of students in each class taught and entered the number on Pickering Creek's database for grant funding

Server

JP's Wharf
01.2021 - 01.2022
  • Greeted new customers, discussed specials, and took drink orders.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Fished for rock fish in the Delaware Bay to be served in the restaurant.
  • Cultivated warm relationships with regular customers.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.

Intern

NASA
01.2020 - 01.2022
  • Company Overview: NASA Space Grant Internship.
  • Assisted in writing a scientific research paper regarding the health and history of the Florida Keys coral reef.
  • Comprehended data from a past experiment that Dr. Muldrow conducted with marine life experts working in the Florida Keys.
  • Generated a survey of my own to add to Dr. Muldrow's past findings; asked coral reef experts if they believed genetically modifying coral to better withstand climate change should be done
  • Analyzed the data and created a poster to showcase findings
  • Presented findings at the 2022 NASA Space Grant Symposium.

Director of First Impressions

Keller Williams Realtors
01.2019 - 01.2020
  • Performed data entry and other administrative tasks to support departments.
  • Answered and directed incoming calls using a multi-line telephone system.
  • Maintained office supply inventory and placed orders to meet demand.
  • Handled diverse needs for clients in-person, by phone or through email.
  • Used software such as Canva and Microsoft publisher to create attention grabbing flyers to market upcoming events and classes.

Court Appointed Special Advocate Intern

CASA
01.2019 - 12.2019
  • Observed the legal steps taken to ensure child safety and find permanency.
  • Supported day-to-day operations, assisting teammates with various tasks.
  • Wrote volunteer logs to help coordinator understand what occurred during a CASA volunteer's visit with their child client.

Domestic Violence Victim Advocate Intern

Child, Inc.
01.2018 - 12.2018
  • Assisted victims of abuse through the court process.
  • Evaluated and addressed individual client needs and concerns.
  • Reviewed victims paperwork and prepared them for family court.
  • Referred victims to resources such as, legal aid, shelter, compensation.
  • Kept an encrypted data log of all clients from the past seven years to ensure no conflicts of interest were breached.

Education

Bachelor of Science - Environmental Science & Policy

Wilmington University
01.2021

Associate of Arts and Sciences - Human Services

Delaware Technical Community College
01.2019

Skills

  • Risk assessment
  • Financial Analysis
  • Decision Making
  • Productivity Improvement
  • Collaboration
  • Credit Analysis
  • Verbal and written communication

Certification

  • Google Data Analytics Professional Certificate, Google, 05/01/23
  • Certificate in Paleontology: Ancient Marine Reptiles, University of Alberta, 05/01/20
  • Certificate for participation in Domestic Violence 101 training, Delaware Coalition Against Domestic Violence, 05/01/19
  • Certificate for participation in Shifting from Trauma Informed Care to an African Centered Healing Approach training, Delaware State University, 05/01/19
  • Basic Offshore Safety Induction and Emergency Training with CA-EBS, OPITO, 05/01/22

Timeline

Credit Analyst

Barclays
01.2023 - Current

School Year Educator

Pickering Creek Audubon Center
01.2022 - 01.2023

Server

JP's Wharf
01.2021 - 01.2022

Intern

NASA
01.2020 - 01.2022

Director of First Impressions

Keller Williams Realtors
01.2019 - 01.2020

Court Appointed Special Advocate Intern

CASA
01.2019 - 12.2019

Domestic Violence Victim Advocate Intern

Child, Inc.
01.2018 - 12.2018

Bachelor of Science - Environmental Science & Policy

Wilmington University

Associate of Arts and Sciences - Human Services

Delaware Technical Community College

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Deanna Henry