Overview
Work History
Education
Skills
Languages
Timeline
Generic

Deanna Hensley

Frederick,MD

Overview

10
10
years of professional experience

Work History

Office Manager

Eagle Plumbing Inc
Frederick, MD
01.2020 - Current
  • Maintained filing system for records, correspondence and other documents.
  • Ordered supplies and equipment to maintain adequate inventory levels.
  • Answered phone calls, responded to emails, routed mail and coordinated courier services.
  • Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
  • Reviewed contracts for accuracy prior to signing off on behalf of the company.
  • Managed office inventory and placed new supply orders.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.

Resident Substitute Teacher

Frederick County Public Schools
Frederick, MD
04.2015 - Current
  • Assisted in developing and implementing lesson plans to meet the individual needs of students.
  • Provided guidance and support to students with behavioral issues or special needs.
  • Conducted classroom management activities such as monitoring student performance, attendance, and behavior.
  • Supervised students in various school settings including cafeterias, hallways, playgrounds, library.
  • Collaborated with teachers on instructional strategies to improve student learning outcomes.
  • Facilitated small group instruction to reinforce concepts taught by the teacher.

Way2Work Program Manager

Frederick County Public Schools
Frederick , MD
01.2018 - 09.2021
  • Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Provided guidance and support to team members in order to achieve targets within defined deadlines.
  • Analyzed data collected during the course of the program operations and reported results accordingly.
  • Collaborated with functional managers to develop program resource plans and assign program resources.
  • Implemented plans designed for individual's specific needs.

Education

Bachelor of Arts - English/Literature

University of Maryland Global Campus
Adelphi, MD
07-2024

Master of Arts - Teaching English As A Second Language (ESL)

Liberty University
Lynchburg, VA

Skills

  • Administrative Support
  • Contract Administration
  • Office Management

Languages

ASL
Elementary

Timeline

Office Manager

Eagle Plumbing Inc
01.2020 - Current

Way2Work Program Manager

Frederick County Public Schools
01.2018 - 09.2021

Resident Substitute Teacher

Frederick County Public Schools
04.2015 - Current

Bachelor of Arts - English/Literature

University of Maryland Global Campus

Master of Arts - Teaching English As A Second Language (ESL)

Liberty University

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Deanna Hensley