Deanna Hensley
Frederick,MD
Overview
10
10
years of professional experience
Work History
Office Manager
Eagle Plumbing Inc
Frederick, MD
01.2020 - Current
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Resident Substitute Teacher
Frederick County Public Schools
Frederick, MD
04.2015 - Current
- Assisted in developing and implementing lesson plans to meet the individual needs of students.
- Provided guidance and support to students with behavioral issues or special needs.
- Conducted classroom management activities such as monitoring student performance, attendance, and behavior.
- Supervised students in various school settings including cafeterias, hallways, playgrounds, library.
- Collaborated with teachers on instructional strategies to improve student learning outcomes.
- Facilitated small group instruction to reinforce concepts taught by the teacher.
Way2Work Program Manager
Frederick County Public Schools
Frederick , MD
01.2018 - 09.2021
- Managed program budgets and timelines, ensuring projects stayed on track and within allocated resources.
- Developed project plans, identified risks, set objectives and monitored progress towards completion.
- Provided guidance and support to team members in order to achieve targets within defined deadlines.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Collaborated with functional managers to develop program resource plans and assign program resources.
- Implemented plans designed for individual's specific needs.
Education
Bachelor of Arts - English/Literature
University of Maryland Global Campus
Adelphi, MD07-2024
Master of Arts - Teaching English As A Second Language (ESL)
Liberty University
Lynchburg, VASkills
- Administrative Support
- Contract Administration
- Office Management
Languages
ASL
Elementary
Timeline
Office Manager
Eagle Plumbing Inc
01.2020 - Current
Way2Work Program Manager
Frederick County Public Schools
01.2018 - 09.2021
Resident Substitute Teacher
Frederick County Public Schools
04.2015 - Current
Bachelor of Arts - English/Literature
University of Maryland Global Campus
Master of Arts - Teaching English As A Second Language (ESL)
Liberty University