Deanna Hill
Marietta,GA
Summary
Motivated business professional bringing 25 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
17
17
years of professional experience
1
1
Certification
1
1
License Life & Health Agent
Work History
Business Development Executive
S.I.R. Logistics, LLC
Marietta, GA
2017.Sep - Current
- Established and implemented business procedures and process improvements.
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Monitored staff performance, providing final-say assessment over inquiries.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Planned and budgeted accurately to provide business with resources needed to operate smoothly.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Operations Manager
HOW Transport Company
02.2011 - 09.2017
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Led hiring, onboarding of new hires to fulfill business requirements.
- Analyzed and reported on key performance metrics to senior management.
- Developed and maintained relationships with external vendors and suppliers.
- Assisted in recruiting, hiring and training of team members.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Mortgage Broker
Future Lending Group
01.2007 - 02.2011
- Explained entire mortgage loan process to borrower.
- Evaluated borrower financial information, pay stubs and credit history to determine loan possibility.
- Assessed clients' financial data to determine loan suitability.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
- Established strong relationships with borrowers, which helped to forge new business opportunities.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
- Worked with underwriters to fix application problems and resolve issues.
- Analyzed loan applications and credit reports to determine loan eligibility and risk level.
- Negotiated loan terms and conditions with clients to maximize profitability.
- Checked loan documents for accuracy prior to closing.
- Explained very technical financial information to applicants in easy to understand language.
- Monitored pipelines to track and log status of loans.
- Analyzed potential risks and evaluated loan products to identify suitable options for customers.
- Supervised loan personnel and motivated to maintain customer service and performance standards.
- Assisted clients with improving financial health by counseling on issues such as excessive spending and borrowing.
Education
Bachelor of Science - Business Administration And Management
Mercer University
Macon, GA08.2001
Skills
- Sales Tactics
- Strategic Marketing
- Video Streaming
- Contract Management
- Personnel Management
- Microsoft Office 365
- Contractor Negotiations
- Risk and Mitigation Analysis
- People and Culture
- Adaptable and Flexible
- Balanced Work Ethic
Certification
Certified Notary Public
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Business Development Executive
S.I.R. Logistics, LLC
2017.Sep - Current
Operations Manager
HOW Transport Company
02.2011 - 09.2017
Mortgage Broker
Future Lending Group
01.2007 - 02.2011
Bachelor of Science - Business Administration And Management
Mercer University
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