Deanna Johns
Slidell,LA
Summary
Motivated early career operations professional with experience managing fleets, coordinating schedules, and leading teams in fast-paced environments. Skilled in communication, organization, and problem-solving with a strong focus on keeping things running smoothly and efficiently. Excited to bring my leadership experience from Enterprise and Hilton into a logistics role with ADM.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Assistant Manager
Enterprise Holdings Inc., Rent-A-Car
New Orleans, Louisiana
10.2024 - Current
- Coordinated daily vehicle movement and monitored fleet availability
- Communicated movement instructions and routinely updatebetween internal teams, vendors, and customers, aligning with vehicle return timelines and operational goals
- Managed fleet inventory tracking, maintenance schedules, and billing documentation, ensuring data accuracy and on-time vehicle service repairs
- Trained, led, and motivated new hires to meet performance goals in daily rental and fleet management.
- Utilized Microsoft Excel and Outlook to manage fleet data, customer reservations, and operational reporting.
- Partnered with senior management on logistical decision-making and daily dispatch coordination to optimize turnaround times.
- Recognized for strong leadership and communication, balancing priorities under pressure and maintaining service excellence.
Front Desk Supervisor
Hilton Garden In
New Orleans, Louisiana
04.2022 - 05.2024
- Managed daily front desk operations for a high-volume hospitality environment
- Ensured efficient scheduling, guest satisfaction, and smooth team coordination.
- Supervised and trained a team of 4 front desk associates, maintaining service excellence and adherence to company customer service standards.
- Oversaw reservations, room assignments, and daily occupancy reports, aligning staffing and resources to operational needs.
- Communicated with multiple departments (housekeeping, maintenance, and accounting) to coordinate schedules, resolve issues, and support timely task completion.
- Utilized Microsoft Outlook and Excel to manage guest data, monitor room status, and prepare daily shift reports.
- Recognized for strong leadership, adaptability, and problem-solving in fast-paced, high-pressure situations.
Education
Bachelor of Arts - Mass Communication
Xavier University of Louisiana
New Orleans, LA 01.2019 - 05.2024
Skills
- Fleet Coordination & Dispatch
- Supply Chain & Transportation Management
- Scheduling & Load Optimization
- Communication & Team Leadership
- Microsoft Excel & Outlook
- Inventory Tracking & Reporting
- Customer Service Excellence
- Problem-Solving & Prioritization
- Data Entry & Documentation Accuracy
- Operational Support & Billing
- Leadership
Certification
- Microsoft Excel for Business & Data Analysis — Coursera /
- Enterprise management training program completed (2024)
- Profit and loss analysis training
Internships
Rock Island Arsenal – U.S. Army Contracting Command (Public Affairs Intern) May 2024 - August 2024
Timeline
Assistant Manager
Enterprise Holdings Inc., Rent-A-Car
10.2024 - Current
Front Desk Supervisor
Hilton Garden In
04.2022 - 05.2024
Bachelor of Arts - Mass Communication
Xavier University of Louisiana
01.2019 - 05.2024