Deanna Joiner
Jefferson,GA
Summary
Skilled in efficient cleaning techniques and renowned for exceptional customer service, I significantly enhanced cleanliness and customer satisfaction at Arby’s. My proactive approach in training teams and solving problems, combined with a friendly, positive attitude, underscores my ability to improve operational efficiency and foster a welcoming environment.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Papa John's Pizza
Jefferson, GA
02.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld company guidelines on safety protocols while utilizing appropriate chemicals and equipment for various cleaning tasks.
- Reduced the risk of accidents by promptly addressing spills, wet floors, and other hazards.
- Enhanced store cleanliness by performing thorough and regular sweeping, mopping, and vacuuming tasks.
Cleaning Assistant
Barbra Hanson
Athens, GA
03.2018 - 01.2020
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Handled equipment, chemicals, and materials properly and with caution.
- Removed trash, debris and other waste materials from premises.
Shift Manager
Arby’s
Commerce, GA
03.2015 - 05.2019
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Maintained a well-stocked supply of cleaning materials for efficient completion of daily tasks.
- Preserved the restaurant''s appealing appearance by regularly dusting light fixtures, window sills, and artwork displays.
- Improved restaurant cleanliness by thoroughly sweeping, mopping, and vacuuming floors daily.
- Exhibited thoroughness in addressing all corners and surfaces during cleaning procedures for a spotless presentation.
Education
East Jackson High School
Commerce, GA2016
Skills
- Efficient Cleaning Techniques
- Deep cleaning processes
- Chemical Handling
- Restroom maintenance
- Friendly, Positive Attitude
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
Timeline
Delivery Driver
Papa John's Pizza
02.2021 - Current
Cleaning Assistant
Barbra Hanson
03.2018 - 01.2020
Shift Manager
Arby’s
03.2015 - 05.2019
East Jackson High School