Deanna Kennon

1. Assisting passengers with ticket purchases, changes, cancellations, and upgrades, while providing information about flights, schedules, fares, and policies.

2. Managing the check-in process, including verifying identification, issuing boarding passes, and tagging luggage.

3. Managing seat assignments, resolving booking issues, and accommodating passenger requests.

4. Collecting payments, handling refunds, and managing financial transactions related to ticketing.

5. Assisting passengers with travel problems, delays, rebooking flights, and handling customer complaints or grievances.

6. Liaising between various departments within the airline (e.g., ground staff, flight crew) to ensure smooth operations and resolving any issues that may arise before or during flights.

7. Ensuring passengers comply with security and safety regulations, as well as the airline's policies and procedures.