I am a dedicated and hardworking individual. Willing to learn and adapt quickly to my environment. I possess good social skills and public speaking abilities. I am seeking a new career where I can utilize life skills and learn new ones.
Overview
39
39
years of professional experience
Work History
Bookkeeper
Swanton House of Pizza
02.2014 - Current
Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
Completed payroll for employees and maintained detailed records of procedures.
Established QuickBooks accounting system to reflect accurate financial records.
Completed tax forms in compliance with legal regulations.
Optimized payroll processing for accuracy, ensuring all employees were paid promptly and correctly.
Recorded deposits, reconciled monthly bank accounts and tracked expenses.
Input financial data and produced reports using QuickBooks.
Associate Director of Financial Aid
Norwich University
09.1994 - 03.1998
Led financial aid initiatives to enhance student access and affordability.
Streamlined application processes, improving efficiency for students and staff.
Developed training programs for team members to ensure compliance with federal regulations.
Analyzed financial aid data to identify trends and inform strategic decision-making.
Medical Receptionist
Green Mountain Eye Center
10.1989 - 08.1993
Managed patient scheduling and appointment confirmations to optimize office workflow.
Maintained accurate patient records using electronic health record systems for improved information accessibility.
Assisted patients with insurance verification and billing inquiries, ensuring clear communication of processes.
Coordinated communication between medical staff and patients to enhance service delivery and satisfaction.
Led initiatives for improving patient check-in processes, resulting in enhanced efficiency during peak hours.
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Assistant Supervisor -CheckIn
University Health Center Burlington
06.1986 - 10.1989
Oversaw daily operations, ensuring adherence to company policies and procedures.
Mentored junior staff, enhancing team performance and operational efficiency.
Developed training materials for onboarding new employees, streamlining integration processes.
Implemented process improvements that increased workflow efficiency and reduced errors.
Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Submitted documentation and reports to upper management.
Maintained confidential records for patients.
Entered correct billing codes for insurance and corrected registration data from monthly reports.
Managed records and documentation for payroll, inventory control and workflow.
Led by example, demonstrating strong work ethic and commitment to excellence.
Transportation Area Maintenance Supervisor at Vermont Agency of TransportationTransportation Area Maintenance Supervisor at Vermont Agency of Transportation