Deanna Leatherman
Wichita,KS
Summary
Proven leader in sales and team management, I significantly enhanced Selectquote's revenue through strategic sales initiatives and expert team coaching. Specializing in sales pipeline management and fostering professional growth, my approach combines persuasive selling with exceptional interpersonal skills, driving both team success and business development. This year I have achieved #1 team performance multiple quarters in a row and have developed a positive team culture.
Overview
8
8
years of professional experience
Work History
Senior Sales Supervisor
Selectquote
10.2021 - Current
- Increased sales revenue by implementing effective sales strategies and training programs for the team.
- Managed a team of sales professionals, providing guidance and coaching to achieve targets consistently.
- Conducted regular performance evaluations, identifying areas for improvement and creating personalized development plans for team members.
- Mentored junior staff members, helping them grow professionally and contribute positively to the overall team dynamic.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.
- Monitored daily sales performance and provided feedback to each team member.
- Maintained up-to-date knowledge of products and services offered to customers.
- Trained and coached sales team members on best practices for customer service and sales techniques.
- Coordinated with other departments to provide smooth execution of sales initiatives.
- Scheduled and monitored sales team members' workloads to meet customer needs.
SDA / Team Lead
Selectquote
09.2020 - 10.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
Fugitive Recovery Agent
Self-employeed
07.2016 - 07.2020
- Maintained public safety by apprehending dangerous fugitives and working closely with local law enforcement agencies.
- Maintained strict confidentiality regarding client information and sensitive details surrounding cases, upholding ethical standards within the fugitive recovery profession.
- Conducted interviews with friends, family members, and associates of subjects to gather critical information about their whereabouts or intentions.
- Executed arrest warrants in accordance with state laws, ensuring all actions were legally compliant and minimized liability risks for employers.
Education
GED -
Homeschooled
Chesterton, IN05.2001
Skills
- Sales Presentations
- Sales Pipeline Management
- Sales Team Leadership
- Goals and performance
- Business development and planning
- Staff Management
- Public Speaking
- Sales strategy
- Objection handling
- Interpersonal and written communication
- Project Management
- Sales Planning
- Operations
- Data Analysis
- Schedule Coordination
- Quality assurance understanding
- Sales expertise
- Upselling strategies
- Persuasive Selling
- Business Networking
- Cold-calling
- Professional Networking
- Employee Guidance
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Staffing and scheduling
- Relationship Building
- Team building
- Leadership Development
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Operations Management
- Goal Setting
- Professionalism
Timeline
Senior Sales Supervisor
Selectquote
10.2021 - Current
SDA / Team Lead
Selectquote
09.2020 - 10.2021
Fugitive Recovery Agent
Self-employeed
07.2016 - 07.2020
GED -
Homeschooled