Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic

Deanna Ledesma

Dothan

Summary

Dynamic leader with extensive experience at U.S. Army Recruiting Command, excelling in project management and team leadership. Proven track record in enhancing operational efficiency and fostering community relationships. Skilled in emergency response and crisis management, I am dedicated to driving success through innovative strategies and compassionate guidance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Station Commander

U.S. Army Recruiting Command
Dothan
01.2023 - Current
  • Coordinated training programs for soldiers to enhance readiness.
  • Implemented security protocols to safeguard personnel and assets.
  • Conducted briefings to communicate mission objectives and updates.
  • Evaluated operational procedures for efficiency and effectiveness.
  • Fostered teamwork through mentorship and leadership development initiatives.
  • Provided ongoing guidance, direction, feedback, and support to staff members on a regular basis.
  • Monitored employee performance and took corrective action when necessary.
  • Ensured compliance with all applicable laws and regulations governing the station's activities.
  • Developed and implemented comprehensive emergency response procedures.
  • Organized and supervised daily operations of the station, including training personnel in safety protocols.
  • Created schedules for staff members to ensure optimal coverage and efficiency.
  • Analyzed operational data to evaluate effectiveness of current processes and develop strategies for improvement.
  • Promoted and maintained good community relations.
  • Managed communications between personnel for continual connections during missions.
  • Supported decision-making by interpreting graphic displays and information.

Deputy Station Commander

U.S. Army Recruiting Command
Conway
07.2019 - 12.2022
  • Coordinated training programs for new personnel to enhance skills and readiness.
  • Developed strategic plans for resource allocation and mission execution.
  • Evaluated performance of team members and provided constructive feedback regularly.
  • Implemented new technologies that improved operational efficiency at the station.
  • Oversaw inventory management activities related to supplies used at the station.
  • Monitored employee performance and took corrective action when necessary.
  • Ensured compliance with all applicable laws and regulations governing the station's activities.
  • Promoted and maintained good community relations.

Supply Support Activity NCOIC

U.S. Army Active Duty
Fort Bliss
01.2014 - 06.2019
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Identified needs of customers promptly and efficiently.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Worked with cross-functional teams to achieve goals.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Recognized by management for providing exceptional customer service.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Managed inventory and supplies to ensure materials were available when needed.

Automated Logistical Specialist (92A)

U.S. Army Active Duty
Fort Benning
12.2010 - 01.2013
  • Managed inventory control systems to track and maintain equipment levels.
  • Coordinated transportation logistics for timely delivery of supplies and materials.
  • Oversaw documentation processes for shipping, receiving, and inventory management.
  • Trained personnel on logistics procedures and best practices for efficiency.
  • Implemented safety protocols to ensure compliance in storage areas.
  • Analyzed logistical operations to identify improvement opportunities in workflows.
  • Provided technical support to personnel on the use of automated logistics systems.
  • Utilized automated systems for tracking shipments and inventory accuracy.
  • Verified accuracy of documents prior to approving deliveries.
  • Utilized various software programs to monitor material status information, develop projections, and generate reports regarding supply activity.
  • Processed requisitions for equipment, parts, and services through appropriate channels.
  • Developed a system to track all supplies using barcode scanners.
  • Coordinated with vendors to order necessary materials as needed.
  • Conducted regular physical inventories to ensure accuracy of records.
  • Resolved problems related to ordering, receiving, stocking, issuing, shipping or transporting supplies.
  • Prepared bills of lading for shipment of supplies.
  • Identified discrepancies between actual inventory counts and computer records.
  • Provided training and guidance to new personnel on automated logistical processes.
  • Manipulated data into databases such as Microsoft Access or Excel spreadsheets.
  • Created reports on inventory levels, movement of items, and stock requirements.
  • Maintained and updated automated supply systems, including Standard Army Retail Supply System and Global Combat Support System-Army.
  • Performed maintenance checks on vehicles used to transport supplies.
  • Assisted in loading and unloading shipments from trucks and other vehicles.
  • Analyzed inventory trends and forecast future needs based on historical usage patterns.
  • Managed the shipping, receiving process for incoming, outgoing materials.
  • Organized storage areas for efficient retrieval of materials.
  • Estimated project materials, time and staffing requirements based on work orders and job specifications.
  • Reported employee time, job expenses and inspections results in work records.
  • Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Monitored workers and reviewed completed work for proper performance.
  • Completed or assisted with difficult or skilled tasks.
  • Reviewed supplies inventory levels and purchased necessary items.
  • Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
  • Held staff meetings to share project information and address specific issues.
  • Assessed job sites to determine work needed.
  • Created and sent price quotes to potential customers.

Education

Master of Science - Homeland Security Concentration in Leadership

Trident University International
Cypress, CA
04-2025

Bachelor of Science - Applied Management

Grand Canyon University
Phoenix, AZ
10-2022

Skills

  • Emergency response
  • Project management
  • Team leadership
  • Incident analysis
  • Training coordination
  • Security protocol implementation
  • Data evaluation
  • Community engagement
  • Inventory management
  • Logistics management
  • Crisis management
  • Environmental monitoring
  • Team management
  • Operational efficiency
  • Security protocols
  • Emergency preparedness
  • Physical fitness
  • Emergency management
  • De-escalation techniques
  • Emergency planning
  • Community relationships
  • Compassionate
  • Excellent nonverbal communication skills
  • Critical thinking
  • Analytical-minded
  • Reporting
  • Domestic violence prevention
  • Integrity and honesty
  • Conflict resolution proficiency
  • Crisis intervention and de-escalation
  • Outstanding active listening skills
  • Department relationships
  • Compliance procedures
  • Operational planning
  • Procedure enforcement
  • Multitasking Abilities
  • Resource management
  • Equipment management
  • Decision Making Abilities
  • Detail orientation
  • Decision-making
  • Risk mitigation
  • Emergency procedures
  • Technical proficiency

Affiliations

  • Volunteer for Community Events, Volunteer for Local JROTC class, Hold Donation Box for Charity, Work with Law Enforcement with Keeping the Community Safe, Physical Fitness with Future Soldiers and their Families, Company SFRG, Ran over 15 5ks and 10K in the community, Volunteer Fire Fighter 2004-2010 (military leave)

Accomplishments

  • Recognized as 2nd Brigade Station Commander of the Year 2024
  • Volunteer award for helping set up grade school soccer team
  • Top Regular Army NCO Little Rock Recruiting Company 2019,2020,2022

Certification

  • FEMA: The National Infrastructure Protection Plan, An Introduction
  • FEMA: National Response Framework, an Introduction
  • FEMA: Basic Incident Command System for Initial Response
  • FEMA: Introduction to Incident Command System
  • FEMA: Introduction to the National Incident Management System
  • GCSS-Army
  • Safety Officer
  • Station Commander
  • Senior Leader Course
  • Recruiting Course
  • Automated Logistics Course

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

Station Commander

U.S. Army Recruiting Command
01.2023 - Current

Deputy Station Commander

U.S. Army Recruiting Command
07.2019 - 12.2022

Supply Support Activity NCOIC

U.S. Army Active Duty
01.2014 - 06.2019

Automated Logistical Specialist (92A)

U.S. Army Active Duty
12.2010 - 01.2013

Master of Science - Homeland Security Concentration in Leadership

Trident University International

Bachelor of Science - Applied Management

Grand Canyon University
Deanna Ledesma
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