Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Deanna Lugo

Vancouver
Deanna Lugo

Summary

Experienced Project Manager and Executive Assistant with 10+ years of customer service. Four years of nonprofit operations experience with the National Alliance on Mental Illness, three years in the AEC and Environmental industry, one year in software sales and development. Excellent proficiency with Microsoft products, digital communication, invoicing and vendor relationships, workflow management, and database management.

Overview

9
years of professional experience
10

Years vendor and subconsultant management

15

Years of advanced Excel and Word experience

15

Years data management

Work History

Otak, Inc.

Project Coordinator
11.2024 - 10.2025

Job overview

  • Assisted project managers on all types of engineering and construction management projects through subconsultant coordination, document preparation, and multiple forms of communication.
  • Maintain project management databases (mainly Deltek VantagePoint) with project information, contact information, schedules, and budgets.
  • Assist with preparing, compiling, and ensuring quality control for proposals/RFIs, fee estimates, contracts, amendments, subconsultant agreements, and reports.
  • Prepare and markup invoices and project progress reports. Ensure updates are tracked and entered into Deltek VantagePoint software or other tracking methods.
  • Coordinate communication with clients, stakeholders, vendors, and team members including management of SharePoint access for external and internal team members.
  • Prepare and maintain fee estimates and updated worksheets for projects, including hours per employee, per task. Ensure information is current and consistent with project management software.
  • Software used on a daily basis: Deltek VantagePoint, Adobe Acrobat, Bluebeam, and Microsoft Office suite including Excel, Teams, Outlook, SharePoint, and OneDrive.

Verdant Web Technologies Inc., A PBS Company

Project Manager
02.2024 - 11.2024

Job overview

  • Led multiple web development projects from inception to completion, ensuring timelines, budgets, and goals were met
  • Acted as the main client contact, managing expectations and addressing any concerns or changes
  • Used project management tools like Jira and Zoho to monitor progress, allocate resources, and communicate with teams
  • Prepared reports and status updates for senior management and clients
  • Managed project budgets, tracked expenses, and completed billing using Deltek Vision/VantagePoint
  • Implemented process improvements, increasing project efficiency by 15% and reducing completion time by 10%.

PBS Engineering and Environmental LLC

Office Administrator
08.2022 - 02.2024

Job overview

  • Provided daily administrative support, including answering phone calls, managing emails, and scheduling meetings
  • Maintained organized physical and digital documents, including invoices and project files
  • Entered data accurately into Deltek Vision for record-keeping
  • Managed office supplies and equipment inventory, ensuring availability
  • Assisted with document preparation, reports, and presentations for engineers and project managers
  • Organized office events, such as holiday parties and team-building activities.

National Alliance on Mental Illness of Southwest Washington (NAMI SW WA)

Executive Assistant
12.2018 - 08.2022

Job overview

  • Managed office organization, scheduling, and maintenance for a nonprofit organization
  • Maintained databases (Salesforce, DonorView, Microsoft Azure SharePoint, QuickBooks) and ensured compliance with government regulations
  • Prepared monthly reports, managed grant invoices, contracts, and government documentation
  • Assisted with website maintenance, newsletters, flyers, and social media communications
  • Provided resource assistance to visitors and callers and facilitated communication among the Board of Directors, Executive Director, and staff.

DXL

Guest Services Associate
08.2018 - 11.2018

NAMI SW WA

Receptionist
07.2018 - 11.2018

Alaska Airlines/Horizon Air (Contracted by Icon Information Consultants)

Uniform Services Coordinator
03.2017 - 03.2018

Education

Project Management Institute

Certificate from Certified Associate in Project Management (CAPM)
10.2025 - Current

University Overview

Certification demonstrating my solid understanding of project management principles, terminology, and processes including my skills in planning, execution, and oversight of projects.

PSMJ Resources Inc.
Vancouver, WA

Certificate from AEC Project Management Bootcamp
08.2025 - 08.2025

University Overview

An intensive training program aimed at architects, engineers, and construction professionals. Focused on strengthening skills in project delivery, budgeting and financial controls, schedule discipline (including earned value methods), scope change management, team leadership, and client relationship strategies.

Clark Community College
Vancouver, WA

Certificate from Digital Marketing Strategies
01.2018 - 02.2018

University Overview

A short class on how to create effective marketing plans, develop engaging content, understand key platforms like Facebook, Instagram, and LinkedIn, and use analytics to measure results. This included understanding the basic SEO principles to improve online visibility and taught participants how to turn casual posting into purposeful digital marketing.

George Fox University
Newberg, OR

Bachelor of Arts from Theatrical Design And Technology
08.2008 - 06.2015

University Overview

  • Served as President of Alpha Psi Omega Theatre Honor Society
  • Received awards in sewing and acting
  • Earned multiple talent grants
  • Competed in Kennedy Center American College Theater Festival (KCACTF)

Skills

  • Project Planning and Development
  • Project Scheduling
  • Client Relations
  • Scope Management
  • Contract Management
  • Processes and procedures
  • Data Analysis
  • Project Closure

Timeline

Project Management Institute

Certificate from Certified Associate in Project Management (CAPM)
10.2025 - Current

PSMJ Resources Inc.

Certificate from AEC Project Management Bootcamp
08.2025 - 08.2025

Project Coordinator

Otak, Inc.
11.2024 - 10.2025

Project Manager

Verdant Web Technologies Inc., A PBS Company
02.2024 - 11.2024

Office Administrator

PBS Engineering and Environmental LLC
08.2022 - 02.2024

Executive Assistant

National Alliance on Mental Illness of Southwest Washington (NAMI SW WA)
12.2018 - 08.2022

Guest Services Associate

DXL
08.2018 - 11.2018

Receptionist

NAMI SW WA
07.2018 - 11.2018

Clark Community College

Certificate from Digital Marketing Strategies
01.2018 - 02.2018

Uniform Services Coordinator

Alaska Airlines/Horizon Air (Contracted by Icon Information Consultants)
03.2017 - 03.2018

George Fox University

Bachelor of Arts from Theatrical Design And Technology
08.2008 - 06.2015
Deanna Lugo